MSFS 2020 won't finish coming up

[Rob G 60]

Hi folks. I had been using MSFS 2020 for a little while. Then the large update just went in the other day. Now the program won't finish coming up. I get the Hit Any Key To Start, or whatever that message says, and then the program never comes up. The little progress icon on the lower right stops moving at all and no matter how long I wait it won't come up.

 

I am ok deleting the whole thing and starting over, except for one thing: I had a CH Products tech support person help me set up my controller profiles for the CH accessories I own. I don't want to lose those profiles. Is there a way to save the controller profiles, delete and reinstall the product from scratch, and then re-populate the profiles into the program?

 

Thanks,

Rob

[vgbaron 3,625]

Rob - your controller settings are maintained in the cloud and shout be restored. I did a complete uninstall/reinstall and all mine came back.

BUT - before you do that, try the repair option. Also search a bit for the "Hit any key" phrase - I don't have the links but I've seen several discussions about the issue.

 

Vic

[ctdlg 106]

Hello,

Did you try using left mouse clic on your window, then using your keyboard ?

[Rob G 60]

Yes, I can click and get it started but then its frozen with the loittle progress icon on the right just stuck. I don't get the Checking for Updates or anything. It just looks like it's going to load and then nothing. 

[Rob G 60]

 

I really need help here folks. Let me be clear of what's happening. I get to the Press Any Key screen. I use the mouse to get past that. The next screen come up with the little rotating icon on the bottom right, but after about 3 or 4 seconds, that moving icon stops moving and that's the last I ever see anything change. No loading bar, no checking for updates screen, nothing, just the pre-loading screen with the rotating icon stuck and not moving. This is the steam version of the program.

 

I have uninstalled and reinstalled a million times already. After a clean install it will open correctly one time. But the next time I try to open the program I get what I described above.

I also have a license for the Microsoft store version so I installed that. That version would open and close correctly. The problem I had with that version was that my controller inputs would not be recognized. I would try to map buttons, etc on my CH Eclipse yoke and the MSFS would never recognize that I had pushed a button or turned an axis. I know I could manually select the controller numbers but let's face it, it's not supposed to work that way.

 

If any of you can give me any insights I sure would appreciate them. Right now I can't use the program since it won't finish coming up properly.

 

Thanks,

Rob