Can't find airport - Payware KBNA

[ShadowN7 12]

Hello all,

I ran into a similar issue from another person's post below but I don't have the "options" option in my UGCX menu.   I'm loaded up at payware KBNA in P3Dv5.   When I try to start the push back it tells me it can't find an airport.   I've sure it's something I've not setup correctly as this is my second time trying to use the program.  Please see UGCX log in the spoiler since I can't seem to find away to attached the log file to the post.

Thanks in advanced for the help!

Spoiler

------------------------ INITIALIZATING FS MODULE ------------------------ 
            It's a supported Flight Simulator:        [11]...
            Hooking to the Flight Simulator's MAIN window procedure...
            Registering CUSTOM windows messages...
            Reading the INITIALIZATION file...
            Getting the FSX.CFG (or PREPAR3D.CFG) and CAMERAS.CFG files paths...
            Reading settings from the FSX.CFG or PREPAR3D.CFG file located here: 
            C:\Users\kbuck\AppData\Roaming\Lockheed Martin\Prepar3D v5\Prepar3D.cfg 
            The Flight Simulator's frame rate LIMIT is 0 fps...
            Creating our timer...
            Current language ID:    [409]    
            Current sound pack:         US        
            Retrieving UGCX module's version...
            Running UGCX module's version: Version: 2.0.0.0
            Attempting to connect to the Flight Simulator...
            CONNECTED! to Flight Simulator...
            Mapping Flight Simulator's events...
            Setting up data definitions...
            Registering delayed events...
            Initializating scenery reader system...
            Verifying the Flight Simulator's SCENERY configuration...
            Reading the SCENERY.CFG file, located in: 
            [C:\ProgramData\Lockheed Martin\Prepar3D v5\Scenery.cfg]  
            Reading the ADD-ONS.CFG file, located in: 
            [C:\ProgramData\Lockheed Martin\Prepar3D v5\add-ons.cfg]  
            Reading the 'ADD-ON.XML' file, located in: 
            [C:\Program Files (x86)\12bPilot\SODE\P3Dv5\add-on.xml]  
                    This is a VALID! add-on.xml file...
            Reading the ADD-ONS.CFG file, located in: 
            [C:\Users\kbuck\AppData\Roaming\Lockheed Martin\Prepar3D v5\add-ons.cfg]  
            Reading the 'ADD-ON.XML' file, located in: 
            [C:\Users\kbuck\Documents\Prepar3D v5 Add-ons\Chicago X\add-on.xml]  
                    This is a VALID! add-on.xml file...
                    SCENERY component detected!...
            Reading the 'ADD-ON.XML' file, located in: 
            [C:\Users\kbuck\Documents\Prepar3D v5 Add-ons\FSUIPC6\add-on.xml]  
                    This is a VALID! add-on.xml file...
            Reading the 'ADD-ON.XML' file, located in: 
            [C:\Users\kbuck\Documents\Prepar3D v5 Add-ons\KBNA_HP_P3Dv5\add-on.xml]  
                    This is a VALID! add-on.xml file...
                    SCENERY component detected!...
            Reading the 'ADD-ON.XML' file, located in: 
            [C:\Users\kbuck\Documents\Prepar3D v5 Add-ons\KBNA_LP_P3Dv5\add-on.xml]  
                    This is a VALID! add-on.xml file...
                    SCENERY component detected!...
            Reading the 'ADD-ON.XML' file, located in: 
            [C:\Users\kbuck\Documents\Prepar3D v5 Add-ons\FLAi\add-on.xml]  
                    This is a VALID! add-on.xml file...
            Reading the 'SCENERY_ADD-ONS.XML' file, located in: 
            [C:\ProgramData\Lockheed Martin\Prepar3D v5\scenery_add-ons.xml]  
            Unloading the scenery index from memory...
            Updating the INITIALIZATION file...
            Creating aircraft's profile FONT...
            Module's initialization sequence COMPLETED!
------------------------------------------------------------------------------- 
--------------------------- LOCATION CHANGED --------------------------- 
--------------------------- LOADED AIRCRAFT INFORMATION --------------------------- 
            CURRENT aircraft's AIR file path: 
            [D:\Prepar3D v5\SimObjects\Airplanes\PMDG 737-800NGXu SSW\B737-800 SSW.air] 
            PMDG model detected: 737 NGXu 
            Reading the AIRCRAFT.CFG file's path: 
            [D:\Prepar3D v5\SimObjects\Airplanes\PMDG 737-800NGXu SSW\aircraft.cfg] 
            The AIRCRAFT.CFG file has been read COMPLETELY!
--------------------------- LOCATION CHANGED --------------------------- 
            Aircraft's Model Name: [PMDG 737-800NGXu SSW Southwest Airlines (N8315C | 2019 | Heart)] 
------------------------------------------------------------------------------- 
        GPS System - Nearest airport's ICAO ID: [ZBNA]...
        Checking for updates, contacting FS2Crew server... 
        Updates check COMPLETED!... 
----------------------- UGCX API ----------------------- 
        Registering API variables...
----------------------- LOADING LANGUAGE AND SOUND PACK ----------------------- 
        Loading CURRENT Language and Sound Pack...
        Stopping the voice recognition's engine...
        The voice recognition's engine has been STOPPED...
        Stopping Text-To-Speech...
        Text-To-Speech has been STOPPED...
        UGCX    - CURRENT language's ID:    [409]    
        UGCX    - CURRENT sound pack:         US        
        WINDOWS - CURRENT language's ID:    0x0409    
        UGCX    - CURRENT language's Name:    [English – United States]    
        Reading all WORDS, SHORT, LONG PHRASES, VISUAL TEXTS, AIRPORT'S AREAS and ALTITUDES from the LANGUAGE initialization file...
        Reading the REGIONAL sound packs INITIALIZATION file...
        Loading the language's DEFAULT sounds pack...
                Loading CURRENT sounds set...
                Attempting to load the following sound pack files:
                        D:\Prepar3D v5\Ultimate Ground Crew X\SoundSets\US.xgs 
                        D:\Prepar3D v5\Ultimate Ground Crew X\SoundSets\US.xwb 
                        D:\Prepar3D v5\Ultimate Ground Crew X\SoundSets\US.xsb 
                Sounds set LOADED SUCCESSFULLY!...
                Creating and initializating the stream...
                Setting the master volume...
        Starting the speech recognition's engine...
                Starting the voice recognition's engine...
                Language ID: 409...
                Creating the ISpRecognizer object...
                Creating the ISpRecoContext object...
                Defining the SR notification callback...
                Setting SR event types...
                Creating the ISpAudio object...
                Setting the input stream for the SR...
                Activating the SR engine...
                Creating the ISpRecoGrammar object...
                Loading the specified CFG grammar file...
                Activating the rule ID: 1...
                The voice recognition's engine has been STARTED...
        Starting the Text-To-Speech engine...
        Starting the Text-To-Speech engine...
                Text-To-Speech has been STARTED...
----------------------- LOADING SCENERY AND GRAMMAR ----------------------- 
        Creating and executing the WORKER thread...
        Starting the WORKER thread...
        Loading and updating the scenery cache's data...
                            The airport [ZBNA] has been IGNORED because it doesn't have either: RUNWAYS, PARKINGS or TAXIWAYS! 
        Couldn't find ANY airport in the vicinity!...
        USER's aircraft model name: [PMDG 737-800NGXu SSW Southwest Airlines (N8315C | 2019 | Heart)] 
        USER's aircraft CURRENT location: 
            +-> Latitude:        36.12793151  degrees    
            +-> Longitude:        -86.66999644  degrees    
            +-> Altitude:        185.126  meters    
            +-> True Heading:    41.217  degrees    
        Unloading scenery index...
        Triggering CUSTOM event...
        Loading process has been COMPLETED!
------------------------------------------------------------------------------- 
------------------------ SIMULATION STARTED ------------------------ 
            Adding our module's entry to the ADDONS menu entry...
        Starting the Text-To-Speech engine...
                Text-To-Speech has been STARTED...
--------------------------- LOADED AIRCRAFT INFORMATION --------------------------- 
            CURRENT aircraft's AIR file path: 
            [D:\Prepar3D v5\SimObjects\Airplanes\PMDG 737-800NGXu SSW\B737-800 SSW.air] 
            PMDG model detected: 737 NGXu 
            Reading the AIRCRAFT.CFG file's path: 
            [D:\Prepar3D v5\SimObjects\Airplanes\PMDG 737-800NGXu SSW\aircraft.cfg] 
            The AIRCRAFT.CFG file has been read COMPLETELY!
            Aircraft's Model Name: [PMDG 737-800NGXu SSW Southwest Airlines (N8315C | 2019 | Heart)] 
------------------------------------------------------------------------------- 
------------------------ SIMULATION STOPPED ------------------------ 
        Stopping Text-To-Speech...
        Text-To-Speech has been STOPPED...
------------------------ SIMULATION STARTED ------------------------ 
            Adding our module's entry to the ADDONS menu entry...
        Starting the Text-To-Speech engine...
                Text-To-Speech has been STARTED...
--------------------------- LOADED AIRCRAFT INFORMATION --------------------------- 
            CURRENT aircraft's AIR file path: 
            [D:\Prepar3D v5\SimObjects\Airplanes\PMDG 737-800NGXu SSW\B737-800 SSW.air] 
            PMDG model detected: 737 NGXu 
            Reading the AIRCRAFT.CFG file's path: 
            [D:\Prepar3D v5\SimObjects\Airplanes\PMDG 737-800NGXu SSW\aircraft.cfg] 
            The AIRCRAFT.CFG file has been read COMPLETELY!
            Aircraft's Model Name: [PMDG 737-800NGXu SSW Southwest Airlines (N8315C | 2019 | Heart)] 
------------------------------------------------------------------------------- 
------------------------ SIMULATION STOPPED ------------------------ 
        Stopping Text-To-Speech...
        Text-To-Speech has been STOPPED...
------------------------ SIMULATION STARTED ------------------------ 
            Adding our module's entry to the ADDONS menu entry...
        Starting the Text-To-Speech engine...
                Text-To-Speech has been STARTED...
--------------------------- LOADED AIRCRAFT INFORMATION --------------------------- 
            CURRENT aircraft's AIR file path: 
            [D:\Prepar3D v5\SimObjects\Airplanes\PMDG 737-800NGXu SSW\B737-800 SSW.air] 
            PMDG model detected: 737 NGXu 
            Reading the AIRCRAFT.CFG file's path: 
            [D:\Prepar3D v5\SimObjects\Airplanes\PMDG 737-800NGXu SSW\aircraft.cfg] 
            The AIRCRAFT.CFG file has been read COMPLETELY!
            Aircraft's Model Name: [PMDG 737-800NGXu SSW Southwest Airlines (N8315C | 2019 | Heart)] 
------------------------------------------------------------------------------- 
------------------------ SIMULATION STOPPED ------------------------ 
        Stopping Text-To-Speech...
        Text-To-Speech has been STOPPED...
------------------------ SIMULATION STARTED ------------------------ 
            Adding our module's entry to the ADDONS menu entry...
        Starting the Text-To-Speech engine...
                Text-To-Speech has been STARTED...
--------------------------- LOADED AIRCRAFT INFORMATION --------------------------- 
            CURRENT aircraft's AIR file path: 
            [D:\Prepar3D v5\SimObjects\Airplanes\PMDG 737-800NGXu SSW\B737-800 SSW.air] 
            PMDG model detected: 737 NGXu 
            Reading the AIRCRAFT.CFG file's path: 
            [D:\Prepar3D v5\SimObjects\Airplanes\PMDG 737-800NGXu SSW\aircraft.cfg] 
            The AIRCRAFT.CFG file has been read COMPLETELY!
            Aircraft's Model Name: [PMDG 737-800NGXu SSW Southwest Airlines (N8315C | 2019 | Heart)] 
------------------------------------------------------------------------------- 
        ERROR! - Couldn't find the nearest airport to your current location!...
        USER's aircraft model name: [PMDG 737-800NGXu SSW Southwest Airlines (N8315C | 2019 | Heart)] 
        USER's aircraft CURRENT location: 
            +-> Latitude:        36.12793153  degrees    
            +-> Longitude:        -86.66999641  degrees    
            +-> Altitude:        185.105  meters    
            +-> True Heading:    41.217  degrees    
        ERROR! - Couldn't find the nearest airport to your current location!...
        USER's aircraft model name: [PMDG 737-800NGXu SSW Southwest Airlines (N8315C | 2019 | Heart)] 
        USER's aircraft CURRENT location: 
            +-> Latitude:        36.12793153  degrees    
            +-> Longitude:        -86.66999641  degrees    
            +-> Altitude:        185.105  meters    
            +-> True Heading:    41.217  degrees    
        ERROR! - Couldn't find the nearest airport to your current location!...
        USER's aircraft model name: [PMDG 737-800NGXu SSW Southwest Airlines (N8315C | 2019 | Heart)] 
        USER's aircraft CURRENT location: 
            +-> Latitude:        36.12793153  degrees    
            +-> Longitude:        -86.66999641  degrees    
            +-> Altitude:        185.105  meters    
            +-> True Heading:    41.217  degrees    
        ERROR! - Couldn't find the nearest airport to your current location!...
        USER's aircraft model name: [PMDG 737-800NGXu SSW Southwest Airlines (N8315C | 2019 | Heart)] 
        USER's aircraft CURRENT location: 
            +-> Latitude:        36.12793153  degrees    
            +-> Longitude:        -86.66999641  degrees    
            +-> Altitude:        185.105  meters    
            +-> True Heading:    41.217  degrees    
        ERROR! - Couldn't find the nearest airport to your current location!...
        USER's aircraft model name: [PMDG 737-800NGXu SSW Southwest Airlines (N8315C | 2019 | Heart)] 
        USER's aircraft CURRENT location: 
            +-> Latitude:        36.12793153  degrees    
            +-> Longitude:        -86.66999641  degrees    
            +-> Altitude:        185.105  meters    
            +-> True Heading:    41.217  degrees    
        ERROR! - Couldn't find the nearest airport to your current location!...
        USER's aircraft model name: [PMDG 737-800NGXu SSW Southwest Airlines (N8315C | 2019 | Heart)] 
        USER's aircraft CURRENT location: 
            +-> Latitude:        36.12793153  degrees    
            +-> Longitude:        -86.66999641  degrees    
            +-> Altitude:        185.105  meters    
            +-> True Heading:    41.217  degrees    
 

 

[Manuel82 147]

Hi,

Question, is it KBNA? or ZBNA? ...the 3rd party airport's ID?

Manuel

[Simicro 247]

2 hours ago, ShadowN7 said:

I don't have the "options" option in my UGCX menu. 

 

Strange.

Can you post a screenshot of your UCGX menu?

[Manuel82 147]

Okay, Just bought KBNA, I'll have it tested...to see what is happening.

Cheers,

Manuel

[ShadowN7 12]

Hi,

It’s KBNA, Nashville International Airport.   I’ll grab a screenshot of my main menu when I get home and add it to this post. Thanks for help!

[Manuel82 147]

Just reproduced the issue and finally got it FIXED!...the problem was that...UGCX is taking the NEAREST airport from the sim's GPS system. If you open the GPS window, at the NEAREST airport page, you will notice that KBNA and ZNBA are the two closes airport's IDs....the problem is...ZNBA isn't actually an airport, but just a waypoint, however, KBNA is the REAL one. UGCX was taking the ZNBA by mistake. After the fix, it's taking the correct ICAO id. This was something that could be fixed time before, but suddenly MSFS2020 appeared and we had to change the focus. However, this update is mostly bug fix update. And I estimate probably (if everything goes fine), will be ready by this friday, as a PUBLIC BETA, depending on your feedback will be improved.

Sorry by the delay response

Cheers,

Manuel

Edited November 11, 2020 by Manuel82

[ShadowN7 12]

3 hours ago, Manuel82 said:

Just reproduced the issue and finally got it FIXED!...the problem was that...UGCX is taking the NEAREST airport from the sim's GPS system. If you open the GPS window, at the NEAREST airport page, you will notice that KBNA and ZNBA are the two closes airport's IDs....the problem is...ZNBA isn't actually an airport, but just a waypoint, however, KBNA is the REAL one. UGCX was taking the ZNBA by mistake. After the fix, it's taking the correct ICAO id. This was something that could be fixed time before, but suddenly MSFS2020 appeared and we had to change the focus. However, this update is mostly bug fix update. And I estimate probably (if everything goes fine), will be ready by this friday, as a PUBLIC BETA, depending on your feedback will be improved.

Sorry by the delay response

Cheers,

Manuel

Manuel,

Thanks for looking into this!  I'm excited you were able to reproduce and solve my issue.  I look forward to test out the public beta when it's released.  You can also disregard my "not having an Options options".  That was a user error on my part.  I have that option.  🙂

[Simicro 247]

Manuel, how many airports addons have you bought for the purpose of reproducing user's problem? 😉

[Manuel82 147]

18 hours ago, Simicro said:

Manuel, how many airports addons have you bought for the purpose of reproducing user's problem?

Well, I try not to buy all, but, in order to reproduce almost exactly as the user, I decided to buy that one, I saw it's cheap, so I decided to go forward and buy it, really with the solely purpose of fix the issue, since, most of the post in the forum is related to that issue,the "couldn't find airport", this is coming from the current update we have, we added the feature to pick the nearest airport from the GPS system, but after I bought the scenery, and the P3D license, finally, concluded it was an error, but yeah, many of the sceneries are different across 3rd party developers, so it's like difficult try to make compatible with all. For example, ORBX has a terrain library, that's huge!, and when the current version of UGCX attempts to read, it takes looong time, but with the new update we will release, it will skip all that terrain BGL files, making the BGL scan process faster. We had to buy that from ORBX in order to make the fix, otherwise it's difficult without having the scenery itself, it's like a "guessing" process, like fixing something being blind.

Cheers,

Manuel

[Simicro 247]

I was kidding you but indeed it is best to have the scenery to reproduce a problem.

Thanks in advance for the coming update.

But currently, UCGX works fine on all the addon airports I have used so far 🙂

[ShadowN7 12]

On 11/11/2020 at 5:25 PM, Manuel82 said:

Just reproduced the issue and finally got it FIXED!...the problem was that...UGCX is taking the NEAREST airport from the sim's GPS system. If you open the GPS window, at the NEAREST airport page, you will notice that KBNA and ZNBA are the two closes airport's IDs....the problem is...ZNBA isn't actually an airport, but just a waypoint, however, KBNA is the REAL one. UGCX was taking the ZNBA by mistake. After the fix, it's taking the correct ICAO id. This was something that could be fixed time before, but suddenly MSFS2020 appeared and we had to change the focus. However, this update is mostly bug fix update. And I estimate probably (if everything goes fine), will be ready by this friday, as a PUBLIC BETA, depending on your feedback will be improved.

Sorry by the delay response

Cheers,

Manuel

HI Manuel,

The public beta update has fixed my issue.  Thank you so much for the "above and beyond" support you've provided.  I can't wait to see what other things you have in store of this software in the future!

[byork 2,258]

You're welcome!