Navigraph online has no charts at the moment (Solved)

[mpo910 2,112]

I am Using navigraph online charts. At the moment, 13:17UTC, I can´t load any charts. Navigraph Map is working, but searching and viewing charts does not show any charts.

Anyone else having the same issues?

Marcus 

Edited January 23, 2021 by cmpbellsjc
Marked as solved per OP request

[richbonneau 76]

Working for me.

[neilhewitt 493]

[Edit for better readability.]

I can't see any charts listed either. Haven't tried the Navigraph Charts app as it's on a computer that isn't booted right now, but since it uses the same underlying Web service, I suspect the service is down / failing.

Fingers crossed it'll be back soon.

Edited January 22, 2021 by neilhewitt

[richbonneau 76]

Strange, I just tried KBOS, KATL and EGLL.  No problems at all for me.

[neilhewitt 493]

1 minute ago, richbonneau said:

Strange, I just tried KBOS, KATL and EGLL.  No problems at all for me.

It may depend on which server you're accessing, which could be geographical. Both OP and I am in Europe.

[kevinfirth 1,392]

Ok for me on the android app in the UK at the moment

[MäxliBäxli 41]

Just tried to open a few charts (LEPA / LFMN etc.) - not working here at the moment (Graz / Austria / Europe).

Greets,

Markus

[mpo910 2,112]

OK. So not a problem on my end (I don´t like these problems on my end...... ;.)

Thanks for responding so quickly! 

Note: Within the QW787 I have Navigraph charts! But not via the online app on my PC.

Have some nice flights for you all!

Marcus

[MDFlier 2,031]

I just opened up an old flight plan in the web chart viewer. If I click on an airport, a SID, a STAR, or an approach, the little icon to click to bring up the PDF chart is missing,

[IanHarrison 521]

I have charts, no problems. (South Africa).

[virtualstuff 754]

Via web access no charts (Europe)

[fishn_cpa 3]

web access not working, no charts, no simlink connection (USA). Per Navigraph forum they are aware and looking into the issue.

 

 

 

[thepilot 572]

App's working, Charts Cloud isn't for me.

[fishn_cpa 3]

They continue to work on it. Android/iPad app not affected.

stephenCTO & Co-Founder

14m

 

I wrote the last update 23 minutes ago. We’re here. The issue is trickier to resolve than anticipated but we have a fix in testing now. The iPad/Android apps should not be affected however.

[fishn_cpa 3]

Should be working again.

stephenCTO & Co-Founder

12m

 

Hi all. It should now be working again. Sorry for the long wait, we’ll investigate further what happened to avoid it happening again. Thank you for your patience!

Stephen