2 Issues

[skipph 82]

Sorry I hate to report any problems with this fine yoke but feel I must to help all concerned. First issue is the set screw for the yoke handle. It is constantly loosening and losing it's center to the shaft so that the yoke handle appears to be mounted in a cocked manner to the shaft. Second issue is the usb connector on the rear keeps coming loose and the  yoke is not recognized by the computer until I reseat the plug. This seems to be getting worse as time goes by. Any fixes I can do on my own is definitely what I would like to hear as I cannot  really part with this fine piece of hardware for any length of time.  Skip

[tutmeister 695]

Hi Skipph

Please contact us through enquiries@fulcrumsim.com and we will address your concerns.

Regards

[Ray Proudfoot 8,930]

@skipph, I had a similar problem with the handle coming loose but after tightening it with quite a bit of force it hasn't come loose since. That was over 3 months ago. No problems since.

[109Sqn 1,554]

Sounds like Thread Lock would be your friend there.

[tutmeister 695]

Hi all, @skipph if you email us we will resolve this. I have already logged the issue on our system.

Some of the early usb ports were a bit loose on the plug I think. The new ones seem more consistent. Also a couple of people have had issue with the yoke clamp. Most have been ok but some of the early yokes were not perfect so we will sort that out for you.

Chris

[ark 1,288]

17 hours ago, 109Sqn said:

Sounds like Thread Lock would be your friend there.

Seems like two or three screws equally spaced around the shaft to hold the handle on might be a good idea, especially since electrical connections are involved as well.

Al

[109Sqn 1,554]

2 hours ago, ark said:

Seems like two or three screws equally spaced around the shaft to hold the handle on might be a good idea, especially since electrical connections are involved as well.

Al

Certainly, moving forward, that would be a sensible-sounding solution. I suppose the reasoning for a single screw was both simpler tooling and enabling a quicker change for alternative handles in the future, although I'd prefer that to take a backseat to stability of the connection.

[tutmeister 695]

The reason there is one screw is for convenience. The yoke clamp used now is fine as it was only some of the early ones that had issue. The hardened steel grub screw does not strip and nicely grips the stainless steel shaft. The longer allen keys supplied easily allow enough torque to prevent movement and side lugs on the shaft locate into slots to stop damage to the electrical connectors.

We are not against taking improvements on board but I do think the current solution works. If there are future issues with this then they would be resolved at that time.

Always happy to get feedback and suggestions.

Chris

[109Sqn 1,554]

2 minutes ago, tutmeister said:

The reason there is one screw is for convenience.

Pretty much as I was thinking then.

3 minutes ago, tutmeister said:

I do think the current solution works. ... Always happy to get feedback and suggestions.

Both good to know.👍

[orchestra_nl 925]

The new screw is definitely better than the one on the earlier models. As Ray has suggested, it helps to use a bit more force on that screw as long as you do not overdo it.
 

[Glenn Fitzpatrick 3,798]

A single larger diameter screw with a plastic handle like this one would be an ideal alternative:

 

Also - i have emailed enquiries about an issue with calibrating the aileron axis. If it turns out to be a hardware issue I have a 2 year electrical engineering qualification and work in computer hardware support so am happy to fault find locally if need be.

[Glenn Fitzpatrick 3,798]

On 3/8/2021 at 7:17 AM, orchestra_nl said:

The new screw is definitely better than the one on the earlier models. As Ray has suggested, it helps to use a bit more force on that screw as long as you do not overdo it.
 

Yes, more force but not too much. You might strip the thread in the flange part over time if you remove the handle regularly and are too firm with it.

[orchestra_nl 925]

32 minutes ago, Glenn Fitzpatrick said:

Yes, more force but not too much. You might strip the thread in the flange part over time if you remove the handle regularly and are too firm with it.

I don't see myself changing the handle a lot, if ever, but indeed it might be a weak point.

[thtanner 2]

48 minutes ago, orchestra_nl said:

I don't see myself changing the handle a lot, if ever, but indeed it might be a weak point.

Same.

The only time I plan to swap is when they release a yoke handle with the traditional mic switch on the back of the left handle. It's killing me having to use a front facing switch to key the mic.

Edited May 16, 2021 by thtanner