Where's Ben?

[ctalpas 113]

Haven't seen any posts by Ben of Airline2Sim since early March?  Hope everything is okay.

 

[Bob_Z 30]

Not uncommon for Ben to show up for a while, do some new stucf and then disappear.

[Brianwhtn43 28]

except he's disappeared without completing A320 cadet training program.

I wanted to buy some other stuff, but if the support is lacking i won't buy.

[kevinfirth 1,392]

24 minutes ago, brianwhtn43 said:

except he's disappeared without completing A320 cadet training program. 

Maybe he's actually, y'know, completing it? 🤫

[Brianwhtn43 28]

Yes Kevin, That maybe true, however there have been a few posts here asking for support, one asking why they can't see the video's after buying the product.

It has been 2 months since there has been any posts from Ben.

I do know that he was recalled back to work in Saudi Arabia, but an acknowledgement of some kind would be great.

I do appreciate that work and real world issues can get in the way of peoples passion sometimes, but still these are paid for products and the lack of support makes people nervous about buying their products.

Brian 

 

Edited April 16, 2021 by brianwhtn43
added text

[Iadbound 211]

Brian is right about nervous people -- especially someone that couldn't see the videos (maybe Brian reached out directly).  Although, I did get the A320 program and I'm really enjoying it.  Fingers crossed on the rest of the episodes.  

[Brianwhtn43 28]

Oh Ladbound, it was not me that could not access the videos, I was just commenting about the lack of support for that OP and the fact that Ben has gone very quiet. This not the first time this has happened.

I do hope he is ok and nothing untoward has happened as I do like his products and the way they are presented.

[Winterino 1]

I just wanted to chime in on this as someone who has just purchased the product. I hope all is well with Ben and I am quite excited to start the program, however - upon purchasing the set of videos and finding the last three videos are months late and not finished was an immediate red flag for me. The schedule shown before purchase and the website itself does not state that the final chapter of the program you are paying for is unreleased.

Might be a good idea to update the schedule and website to reflect this to ensure people don't have their excitement dulled by figuring it out after paying.

Looking forward to starting and hope to see some news of the final chapter soon.

[dpergau 137]

I'm in a similar situation.  I really enjoyed the Q400 series and was able to download them to watch in non-streaming locations.  I just purchased the A320 series and I've noticed that these are not downloadable (yet) and 3 videos are still outstanding from an ETA of 2 months ago.  

Hopefully all is well with Ben and he hasn't vanished again.

Dan

Edited April 25, 2021 by dpergau

[disco79stu 15]

Don't get me wrong, I admire their sense for quality and if anything is not good enough, it should receive attention. I love the program, I really do. I understand these are tough times for most of us and I hope Ben and the company is okay.

But I what I don't understand is, if it wasn't finished or still in sub-standard condition.... why do you sell it in the first place?

It's just getting a little frustrating to hope for the last piece of something I paid for to finally arrive, while checking the website & the forum regularly. It just starting to feel a bit strange. "New modules each week" was never the case. The timeline I was given on purchase did not work out. And fully purchased content is still missing. Not to mention the unfortunate break in the "learning flow". It's been over a month since their last statement, questions here go unanswered and the last part of the product are 2 months past due...

I don't want to sound mean, sorry. I do hope everything's okay. But reading above comments of Ben vanishing "again" worries me... I really would like to know what's going on.
 

Thanks,
Stu

[Juliett Alfa Romeo 508]

Another thing that I am really interested is the new Aurasim app and that maybe is on hold, too.

Hope Ben is well.

[NoPizzaNoGlory 9]

Absolutely love the training programs (I have all of them except the 777 one) but slightly starting to worry if the A320 program is ever going to be finished. Really hope Ben is well; would be nice to at least hear something from him. No communication at all while he was so excited about this program is worrying though.

[ctalpas 113]

The long absence with nary a peep is concerning.

Chris

[Bob_Z 30]

It's par for the course with Ben.  Around for a while and then gone again.

 

[disco79stu 15]

I'm no legal expert, but I don't think that it's 100% legit if you list the content of a product you are selling, and then after the customers paid in full, just don't deliver all parts that were advertised.
Anyways, at least they should update their product description and "detailed program guide" so people who (consider to) buy now don't think they will get everything that is listed there. It is still showing the full program on their website with the last module due Feb23 !