Can Someone Take a Look, Please!

[Bdub22 1,609]

Hi Guys, 
I know, I know -- we've all seen a bunch of these posts, but I'm truly at my wits end. I think I've tried nearly everything to stop the CTD's without error messages. They're so bad and frequent at times, that it will often just reset the computer all together. I've tried adding my virtual memory, turned off game mode, run as administrator, made sure all my drivers and software is up-to-date, repair, reset and reinstall. The CTD's still keep happening. Here's the kicker. It's a pretty good system and I'm only running it at 1080p with default everything. The sim will crash with blue skies in the middle of nowhere. Here are my specs:

Operating System: Windows 10 Home Edition (64-Bit)
Chassis: Phanteks P400A Mid-Tower, Black
Chassis Fans: Standard Chassis Fans
Motherboard: Gigabyte Z490 Aorus PRO AX, LGA 1200
Processor: Intel Core i7 11700K (5.1GHz Boost Clock) Eight Core
CPU Cooling: Corsair H60 120mm CPU Liquid Cooler
System Memory: 32GB Corsair DDR4 SDRAM 3200MHz
Graphics Processor: 10GB Nvidia GeForce RTX 3080, GDDR6X
System Power: 750 Watt Gold Rated Power Supply
Sound Card: 7.1 Channel High Definition Integrated Audio
Storage Drive 1: 1TB Samsung 970 EVO Plus, M.2 NVMe PCIe (SSD)

 

I have noticed just when it crashed recently, that I took a quick look at Task Manger to see the GPU dipped, then spiked to 100% and then BOOM. CTD. The CPU wasn't running over 40% I believe. The only thing I can think is that I might not have enough power? Which would be a bummer, because the good folks at Jetline Systems helped me build this and I would've thought they would've suggested something higher power. However, this is just a guess. I've read to maybe use MSI Afterburner to lower the GPU to 95% as well? But, I'm not even sure its the 3080 causing problems. 

Either way, It's got to be something on my end because everything is updated and I'm not using 3rd party addons yet. It's heartbreaking, because when it works - it's absolutely PERFECT. 60FPS all the time, no stutters. It's an absolute dream - but I can't get it to go longer than an hour before crashing. 

Through the years, I've seen people be super helpful to people on our community who just can't figure out why something is happening wrong. Hoping someone can take a look at this and maybe see something that i'm missing. For that, I really do thank you in advance. 

Yours Truly,
Sleepless in KSMO

Edited July 13, 2021 by Bdub22

[sd_flyer 6,040]

In windows search bar type ""view all problem report" . Find MSFS and copy and paste log from the last CTD

 

[David Mills 4,755]

Turn off the overclocking.

 

[somiller 694]

11 hours ago, David Mills said:

Turn off the overclocking.

 

and if you're using XMP memory profile try disabling it in BIOS and see if that helps.

[Celador 17]

I'm not sure but your CPU cooler does not seem enough for your CPU. It might be overheating. 

Celador.

 

[Maladoror 89]

Thats a nice system. I am sorry this is happening. I assume it's running other games fine? Memtest and prime95? Have you looked in the event viewer? Being custom built it probably did not come with bloatware, but have you tried ending/disabling what's not necessary?

[Bdub22 1,609]

1 hour ago, sd_flyer said:

In windows search bar type ""view all problem report" . Find MSFS and copy and paste log from the last CTD

 

THANK YOU so much for the response. It's strange. I ran the report you asked for but it only has two and they're from back in April, and I can assure, I've had several crashes since then. Here's but both of them say:

Description
Faulting Application Path:    C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.15.8.0_x64__8wekyb3d8bbwe\FlightSimulator.exe

Problem signature
Problem Event Name:    MoAppCrash
Package Full Name:    Microsoft.FlightSimulator_1.15.8.0_x64__8wekyb3d8bbwe
Application Name:    praid:App
Application Version:    0.0.0.0
Application Timestamp:    60783c14
Fault Module Name:    ucrtbase.dll
Fault Module Version:    10.0.19041.789
Fault Module Timestamp:    2bd748bf
Exception Code:    80000003
Exception Offset:    000000000007372c
OS Version:    10.0.19042.2.0.0.768.101
Locale ID:    1033
Additional Information 1:    d4e4
Additional Information 2:    d4e417cb640444ff0e3e33cbd5e7a9ab
Additional Information 3:    6a4b
Additional Information 4:    6a4b44c5242455f30477f351e84d10ea

Extra information about the problem
Bucket ID:    2823ab76e39c5b703afde767edacd02a (1944965047649095722)
 

 

Description
Faulting Application Path:    C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.15.8.0_x64__8wekyb3d8bbwe\FlightSimulator.exe

Problem signature
Problem Event Name:    MoAppCrash
Package Full Name:    Microsoft.FlightSimulator_1.15.8.0_x64__8wekyb3d8bbwe
Application Name:    praid:App
Application Version:    0.0.0.0
Application Timestamp:    60783c14
Fault Module Name:    ucrtbase.dll
Fault Module Version:    10.0.19041.789
Fault Module Timestamp:    2bd748bf
Exception Code:    80000003
Exception Offset:    000000000007372c
OS Version:    10.0.19042.2.0.0.768.101
Locale ID:    1033
Additional Information 1:    d4e4
Additional Information 2:    d4e417cb640444ff0e3e33cbd5e7a9ab
Additional Information 3:    6a4b
Additional Information 4:    6a4b44c5242455f30477f351e84d10ea

Extra information about the problem
Bucket ID:    2823ab76e39c5b703afde767edacd02a (1944965047649095722)
 

[Bdub22 1,609]

1 hour ago, David Mills said:

Turn off the overclocking.

 

I haven't overclocked anything. Are you talking about using MSI Afterburner to bring the GPU down a little? Thank you for your response. 

[Richard Sennett 2,499]

https://www.avsim.com/forums/topic/580184-press-any-key-followed-by-ctd-ucrtbasedll/

Dont use any afterburner word not allowed software nothing but problems - keep it simple 

 

Edited July 13, 2021 by Richard Sennett

[Richard Sennett 2,499]

https://forums.flightsimulator.com/t/ctd-on-launch-caused-by-ucrtbase-dll-with-exception-code-c0000005/340406/5

 

I raised a support ticket and it was responded to pretty much immediately. Following the steps outlined I was able to identify the process that was running that was conflicting with Flight Simulator. In my case this was the SeaGate Toolkit application that is used to managed external USB hard drives. Stopping this application was all that was needed to get the game launching again.

If you have a similar issue go into Task Manager → Startup and disable all non-MS applications. Restart the computer and then launch Flight Simulator. If it loads correctly, exit the game and then start re-enabling the services in groups (I did two at a time) with a restart of the computer between each test. If it stops loading one of your recently enabled processes is the problem, if not enable more.

Eventually I was able to track down the single app causing the problem (you could have more than one) and also worked out that I didn’t need to stop it from running on startup and I could just stop the process before launching Flight Simulator.

Hopefully this helps others.

Edited July 13, 2021 by Richard Sennett

[Bdub22 1,609]

Thanks Rich for your reply. I've never had an issue getting the sim to load. Often times I can fly for about an hour or so (definitely shorter as well) before I get a no error CTD. Someone was nice enough above to check my XMP settings in the BIOS and sure enough, I had a profile assigned. So, just rebooting now. Fingers crossed. Good to know a support ticket response was almost immediate. Once again, thanks for your reply. 

[Richard Sennett 2,499]

NP pal - if you havent had issue before something has changed or installed thats not playing nice see if you can hunt it down 

[sd_flyer 6,040]

38 minutes ago, Bdub22 said:

THANK YOU so much for the response. It's strange. I ran the report you asked for but it only has two and they're from back in April, and I can assure, I've had several crashes since then. Here's but both of them say:

Description
Faulting Application Path:    C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.15.8.0_x64__8wekyb3d8bbwe\FlightSimulator.exe

Problem signature
Problem Event Name:    MoAppCrash
Package Full Name:    Microsoft.FlightSimulator_1.15.8.0_x64__8wekyb3d8bbwe
Application Name:    praid:App
Application Version:    0.0.0.0
Application Timestamp:    60783c14
Fault Module Name:    ucrtbase.dll
Fault Module Version:    10.0.19041.789
Fault Module Timestamp:    2bd748bf
Exception Code:    80000003
Exception Offset:    000000000007372c
OS Version:    10.0.19042.2.0.0.768.101
Locale ID:    1033
Additional Information 1:    d4e4
Additional Information 2:    d4e417cb640444ff0e3e33cbd5e7a9ab
Additional Information 3:    6a4b
Additional Information 4:    6a4b44c5242455f30477f351e84d10ea

Extra information about the problem
Bucket ID:    2823ab76e39c5b703afde767edacd02a (1944965047649095722)
 

 

Description
Faulting Application Path:    C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.15.8.0_x64__8wekyb3d8bbwe\FlightSimulator.exe

Problem signature
Problem Event Name:    MoAppCrash
Package Full Name:    Microsoft.FlightSimulator_1.15.8.0_x64__8wekyb3d8bbwe
Application Name:    praid:App
Application Version:    0.0.0.0
Application Timestamp:    60783c14
Fault Module Name:    ucrtbase.dll
Fault Module Version:    10.0.19041.789
Fault Module Timestamp:    2bd748bf
Exception Code:    80000003
Exception Offset:    000000000007372c
OS Version:    10.0.19042.2.0.0.768.101
Locale ID:    1033
Additional Information 1:    d4e4
Additional Information 2:    d4e417cb640444ff0e3e33cbd5e7a9ab
Additional Information 3:    6a4b
Additional Information 4:    6a4b44c5242455f30477f351e84d10ea

Extra information about the problem
Bucket ID:    2823ab76e39c5b703afde767edacd02a (1944965047649095722)
 

Here is could be a clue

https://community.adobe.com/t5/premiere-pro/ucrtbase-dll-issues-anyone-have-a-fix-for-this-please-help-cant-launch-premiere/m-p/9569992

[ThomseN_inc 1,128]

I'm not an expert. But i had similar problems running alls sorts of games. CTD and/or Bluescreens at totally random timings. Tried everything i could. It finally turned out that my PCs PSU was causing issues. Replacing my 700W PSU with a 850W resolved all issues completely.

Im running an i9-9900k @5.1GHZ along with an RTX3080 etc....

 

Just a thought.

[Richard Sennett 2,499]

43 minutes ago, ThomseN_inc said:

I'm not an expert. But i had similar problems running alls sorts of games. CTD and/or Bluescreens at totally random timings. Tried everything i

Yup hate to say it but that can be the culprit pia - do I buy a new one or not - nice to have one kicking around to check it - forgot about that