Did work - but now it doesn't !!!

[Baz2742 9]

After going through the XBox App installation in order to download the latest update, all went well. Was playing last night with no problems. Tonight I try to launch the sim and it takes me straight to Gaming Services which says it is installed. Just in case, I installed it again but still no go. Also reinstalled the Xbox App again STILL NO GO - straight to gaming services. This is now getting beyond a joke.

Can someone help please?

 

Baz

[fppilot 4,360]

35 minutes ago, Baz2742 said:

Can someone help please?

Would help to know all else you have tried.  Have you signed out of both the flightsimulator.com and xbox sites and successfully logged back in?  Same with the Microsoft store?  Have you installed the xbox app and the Microsoft Store app?

 

Edited September 9, 2021 by fppilot

[Baz2742 9]

Signed out and restarted, no change.  Gamepass and XBox app reinstalled, no change. XBox App says "You own this title" PLAY but when I click on PLAY goes straight back to the Gaming Services. 

I haven't reinstalled the Microsoft Store App yet.  Will try tomorrow and update with the result.

[FrankR409 514]

There is undoubtedly a third app which must be downloaded in order to make the other two work properly.  

[Fielder 3,663]

[kaosfere 3,115]

1 hour ago, Baz2742 said:

Gamepass and XBox app reinstalled, no change. XBox App says "You own this title" PLAY but when I click on PLAY goes straight back to the Gaming Services. 

For me, after resetting the Microsoft Store and reinstalling Gaming Services according to these instructions I had to sign out of and back into both the Store and the Xbox app, and that was what finally triggered the download for me.

If you haven't yet, I'd suggest fully working through part 1 of this checklist, and assuming things are still not right, proceed to part 2 linked above.

Edited September 9, 2021 by kaosfere

[Baz2742 9]

Thanks for your replies.

The WSReset was the answer. 🙂