October 2, 20214 yr Greetings all, In July, I will billed $54.81 for something called: Microsoft Flight Simulator - 204 FlightSim Credits:Microsoft Flight Simulator Is there a yearly charge for MSFS? it was set as an "automatic payment". I purchased MSFS 2020 Premium Deluxe edition in August of 2020. I might have missed something for forgot about a recurrent charge. This was about the time the X-Box version came out. I don't have X-box. Also, I can't update MSFS 2020 through the Microsoft Store. The Store is showing me that I'm up-to-date on all products. Thanks for your help! Rich Boll Richard Boll Wichita, KS
October 2, 20214 yr Did you buy something from the marketplace? When you buy something in the in-sim marketplace it's listed as 'Flightsim credits' on the receipt. Edited October 2, 20214 yr by Tuskin38
October 2, 20214 yr Hi Rich, Your purchase of MSF2020 should not have recurring charges. Only via X Box Game pass, and you clearly purchased outright. Here is a FAQ https://flightsimulator.zendesk.com/hc/en-us/articles/360015885580-All-versions-Refund-Cancellations- See second item regarding double charging etc. Check you have not purchased anything on Marketplace as well. System: MSFS2024, ASUS Rog Stryx Z790-A, Intel i9-14900KF, Asus ROG Ryujin III 360 , Asus Hyperion Case,Rog Stryx 4090 OC, Samsung 970 EVO M.2 SSD, 1Tb Samsung 860 EVO SSD,64Gb G Skill Memory, Asus Aura 1200W Gold PSU,Win 11 ,LG C4 48" 4K OLED Screen., Airbus TCA Full Kit, Stream Deck XL. WinWing FCU, EFIS, MCDU
October 2, 20214 yr 55 minutes ago, richjb2 said: Also, I can't update MSFS 2020 through the Microsoft Store. The Store is showing me that I'm up-to-date on all products. Have you downloaded the xBox app and the Microsoft app and signed in to both? Not talking about the Microsoft Store web site. Talking about the Microsoft Store app, Yes, there is one and it appears you now need it to update. I know. What in the world? Right. Many of us got caught up in total frustration with Sim Update 5 (SU5) and the following hotfixes. Look back through MSFS topics here on Avsim and you will find the history and some good posts about what to do to find success. Frank Patton Corsair 5000D Airflow Case; MSI B650 Tomahawk MOB; Ryzen 7 7800 X3D CPU; ASUS RTX 4080 Super; NZXT 360mm liquid cooler; Corsair Vengeance 64GB DDR5 4800 MHz RAM; RMX850X Gold PSU;; ASUS VG289 4K 27" Display; Honeycomb Alpha & Bravo, Crosswind 3's w/dampener. Former USAF meteorologist & ground weather school instructor. AOPA Member #07379126 "I will never put my name on a product that does not have in it the best that is in me." - John Deere
October 2, 20214 yr Author 55 minutes ago, ZKOKQ said: Hi Rich, Your purchase of MSF2020 should not have recurring charges. Only via X Box Game pass, and you clearly purchased outright. Here is a FAQ https://flightsimulator.zendesk.com/hc/en-us/articles/360015885580-All-versions-Refund-Cancellations- See second item regarding double charging etc. Check you have not purchased anything on Marketplace as well. Doah!!!! Now that you mentioned the Marketplace, it comes to mind. It's the Aerosoft CRJ... Richard Boll Wichita, KS
October 2, 20214 yr Author The charge was showing up on the Microsoft Store as an X-Box purchase. When you mentioned the Marketplace, that triggered my memory about the Aerosoft purchase. That make sense now. Break...Break... This whole mess started when I tried to start my MSFS 2020. It said I needed to do an update before it would start. However, it is it not updating and the update screen is not showing like usually does. Normally, if an update is required the Microsoft Store will open with the update screen. Is there something with my installation? Sorry to be pain... Thanks! Rich Richard Boll Wichita, KS
October 2, 20214 yr 25 minutes ago, richjb2 said: Normally, if an update is required the Microsoft Store will open with the update screen. Is there something with my installation? That happened to a lot of us... as stated above, the workaround is to install the XBox app in the store and run it. Somehow that makes the MSFS update appear.. Bert
October 2, 20214 yr 27 minutes ago, richjb2 said: The charge was showing up on the Microsoft Store as an X-Box purchase. Why the MS Store cannot specify which item you purchased is a major shortcoming, as far as I am concerned. (@MS are you listening?..) Any on-line site tells you the specific item you bought, but MS prefers to tell you only the price. Bert
October 2, 20214 yr 2 minutes ago, Bert Pieke said: Why the MS Store cannot specify which item you purchased is a major shortcoming, as far as I am concerned. Because you're technically not buying the item directly, you're buying credits that are automatically redeemed for the product. That's why the receipt says 'Flight Sim credits'. I'm guessing that's to get around refund requests or something. Edited October 2, 20214 yr by Tuskin38
October 2, 20214 yr 1 minute ago, Tuskin38 said: Because you're technically not buying the item, you're buying credits that are automatically redeemed for the product. That is a pretty lame excuse, don't you think? 😉 Bert
October 2, 20214 yr Just now, Tuskin38 said: I'm guessing that's to get around refund requests or something. It actually creates issues. FSDT were good enough to generously give me a free non marketplace copy of a product I bought on the marketplace due to marketplace/SU5 issues which were entirely MS fault - but providing proof of purchase is tricky. Especially if you have purchased a few products that sell at the same price point over the same period.
October 3, 20214 yr Author 1 hour ago, fppilot said: Have you downloaded the xBox app and the Microsoft app and signed in to both? Not talking about the Microsoft Store web site. Talking about the Microsoft Store app, Yes, there is one and it appears you now need it to update. I know. What in the world? Right. Many of us got caught up in total frustration with Sim Update 5 (SU5) and the following hotfixes. Look back through MSFS topics here on Avsim and you will find the history and some good posts about what to do to find success. Thanks fppilot! I recall seeing a lot of MSFS traffic on Avsim about update issues. I have not had to time get any sim, much less MSFS 2020 for about a month. Days are getting shorter, house projects are getting completed, so it's time to turn to the simulator again. I have not downloaded the xBox app. I have the Microsoft Store app, and that's the one that usually shows were an update is required. I just downloaded xBox app. Sure enough, it's downloading the update. HEY ASOBO!!!! When your program says it needs an update, take to the right app! Don't take it to the Microsoft Store. Take it to the xBox app!!! Hello, McFly!!! Thanks fppilot, and everyone else! Happy Saturday!! Rich Richard Boll Wichita, KS
October 3, 20214 yr " In July, I will billed $54.81 for something called...." Something is not right if you are going to have to pay this in July. I hope you paid by Paypal (it's much safer than paying by credit card). There is a list of 'automatic payment' sellers in your account on the Paypal website that you have authorized. You can turn any of those to ON or OFF. When OFF that seller cannot take anything from your Paypal account until you go back and turn that seller ON again. 5800X3D, RTX4070, 600 Watt, one or two 1440p 32" screens, 64 GB RAM, 4 TB PCle 3 NVMe, Warthog throttle, VKB NXT EVO stick, Honeycomb Alpha yoke, CH quad, 3 Logitech panels, 2 StreamDecks, Desktop Aviator Trim Panel. Crystal Light VR.
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