Authentication error at startup

[brucewtb 249]

“Due to an unexpected error Your game license could not be Authenticated. To access the online services, make sure to sign into the Microsoft store and to Microsoft Flight Simulator with the Xbox live account that was used to purchase Microsoft Flight Simulator. ”

Out of the blue I am getting this error on initial startup.  While the sim starts normally I don't have live weather or live traffic but I do have access to the marketplace. I have signed out of my MS Store account and logged back in which is one recommended fix I found but this does not work.  My internet connection is working normally. Any suggestions?

Bruce

Edited November 13, 2021 by brucewtb
New info

[dfeldman 35]

Hi Bruce. No suggestions here. Just letting you know I am having the same problem. East coast Australia.

Dave.

[johnlynn 10]

Getting the same issue, Melbourne, Australia

[brucewtb 249]

Thanks then it is not just me.  Also east coast Australia.

Bruce

 

[Rossco 23]

Same here, Perth Australia.

[Adamski_NZ 950]

Same here ... Auckland, NZ ...

[dfeldman 35]

Working here now. Just did Darwin to Denpasar in the FBW A320. All good.

Dave.

[SierraHotel 976]

Same here UK, except mine will not start and says I have no Internet connection. I start it through the X Box app, which always works.

Edited November 13, 2021 by SierraHotel

[Rossco 23]

Has come good for me now although for a while it wouldn't download tiles, said I didn't have enough bandwidth & kept going to offline mode.

[lehbird 48]

I am out of the blue getting this..... any idea how to solve?

[Car147 2,276]

Usually a server issue when it's happened in the past.

[Twenty6 692]

19 minutes ago, lehbird said:

I am out of the blue getting this..... any idea how to solve?

Happened to me yesterday (20Jan, 2022). Rebooted the computer after 3 unsuccessful attempts and it worked. Or it could be just another way Microsft has decided to perturb the user base.

Game of the Year? Really? What were the other choices?

[lehbird 48]

So trying to diagnose this..... The error said I had to make sure Microsoft Store was running, but when I go into Task Manager it says  "UWP process has been suspended to improve performance".....What the heck does that mean??

[lehbird 48]

word not allowed this Microsoft Store!! Seems there was an issue there that I was able to fix.....

[garydpoole 183]

Have seen it about three times here in the UK. However, sim always starts and runs normally...