ActiveSky issue with new 5.3 HF+1

[BWBriscoe 116]

I've downloaded the new AS version for the 5.3 HF 5.1 with the lights fix. When trying to run ActiveSky I get the following message:

We were unable to located requried folders/files. Please browse to your Prepar3D Application Data Location in the next screen. If you are running in a networked configuration, select the proper share.

Can someone tell me where this folder is / what I should do next? It was fine on the hotfix, but with the hotfix update and the new version of ActiveSky I get this.

[WestEnd 33]

Are you sure you are trying open Active Sky for P3D v5.

It also seems to install a version for P3D v4, and I got that message when I clicked on the wrong version.

[BWBriscoe 116]

Just now, WestEnd said:

Are you sure you are trying open Active Sky for P3D v5.

It also seems to install a version for P3D v4, and I got that message when I clicked on the wrong version.

I'm definitely trying to open the P3D5 version

[F737MAX 5,603]

14 minutes ago, BWBriscoe said:

I've downloaded the new AS version for the 5.3 HF 5.1 with the lights fix. When trying to run ActiveSky I get the following message:

We were unable to located requried folders/files. Please browse to your Prepar3D Application Data Location in the next screen. If you are running in a networked configuration, select the proper share.

Can someone tell me where this folder is / what I should do next? It was fine on the hotfix, but with the hotfix update and the new version of ActiveSky I get this.

Uninstall the AS Connector package, then reinstall it by attempting to run ASP3D again after the uninstall is finished.

Mine is located at C:\Users\[user name]\Documents\Prepar3D v5 Add-ons\ActiveSkyP5
 

Edited December 23, 2021 by F737NG

[BWBriscoe 116]

Strangely it starts fine if P3D is already running...

[Sesquashtoo 2,846]

42 minutes ago, BWBriscoe said:

Strangely it starts fine if P3D is already running...

That could be Admin Rights....right click on the A.S. Icon and run under Admin...see if that helps you...

[Damian Clark 1,257]

If you haven't run P3D yet, only installed it from a fresh install, some certain files/indexes won't be there and it may not properly validate the installation.  In this case just running P3D once will resolve that.

[pgde 571]

Hey @Damian -- just a quick post to thank you for you and HiFi's continuing support of P3D. It is very much appreciated, especially in this holiday season!

Happy Holidays to you and the HiFi staff!

P.

[Damian Clark 1,257]

2 hours ago, pgde said:

Hey @Damian -- just a quick post to thank you for you and HiFi's continuing support of P3D. It is very much appreciated, especially in this holiday season!

Happy Holidays to you and the HiFi staff!

P.

Thank you, you are very welcome and we are honored to have such great support of our ongoing efforts for P3D.  Happy Holidays everyone!

[jcomm 5,930]

Damian !  Merry Christmas and Happy 2022 !!!

Active Sky Rulezzzz !!!!

 

[out 769]

1 hour ago, Damian Clark said:

we are honored to have such great support of our ongoing efforts for P3D

And we are honored to have you and your amazing product.
As you can see, for many of us having a working version of ActiveSky is a necessary condition to even install the latest sim.

[BerndB 349]

10 hours ago, BWBriscoe said:

I've downloaded the new AS version for the 5.3 HF 5.1 with the lights fix. When trying to run ActiveSky I get the following message:

We were unable to located requried folders/files. Please browse to your Prepar3D Application Data Location in the next screen. If you are running in a networked configuration, select the proper share.

Can someone tell me where this folder is / what I should do next? It was fine on the hotfix, but with the hotfix update and the new version of ActiveSky I get this.

One reason for this message is a missing p3d.config. I have had this myself once i´ve installed P3D, deleted my config to let it rebuild new, but before i start P3D i usually start AS usually an got this message. After the config was rebuild by a first start of the sim AS started without any problems.

[BWBriscoe 116]

1 hour ago, BerndB said:

One reason for this message is a missing p3d.config. I have had this myself once i´ve installed P3D, deleted my config to let it rebuild new, but before i start P3D i usually start AS usually an got this message. After the config was rebuild by a first start of the sim AS started without any problems.

I think this was the cause. Thanks so much. B

[SN737 140]

4 hours ago, Damian Clark said:

Thank you, you are very welcome and we are honored to have such great support of our ongoing efforts for P3D.  Happy Holidays everyone!

Thank you!!! Happy Holidays!!! 🎄