Unable to connect to the remote server

[joelpacheco 9]

I’m getting the error message “Unable to connect to the remote server. Check your internet connection and try again.” when opening Pilot2ATC.

The log has only one line: “Program StartedPilot 2 ATC (P2A) - version 2.6.2.3_x64_R2  03/20/2022 00:02:44”

I uninstalled then reinstalled but still no luck. The computer has internet access. 

I also did a restore in case a windows update messed something up bit no luck either.

Any ideas for what I should try to make it work?
 

[demontraitor 2]

1 hour ago, joelpacheco said:

I’m getting the error message “Unable to connect to the remote server. Check your internet connection and try again.” when opening Pilot2ATC.

The log has only one line: “Program StartedPilot 2 ATC (P2A) - version 2.6.2.3_x64_R2  03/20/2022 00:02:44”

I uninstalled then reinstalled but still no luck. The computer has internet access. 

I also did a restore in case a windows update messed something up bit no luck either.

Any ideas for what I should try to make it work?
 

I'm getting the same....

[demontraitor 2]

seems to be sorted now...

[TexasGary 47]

Same here.  Started about 24 hours ago. 

[TexasGary 47]

When I said "same here" I meant that I am also not able to connect to the remote server.  I have had this problem before, just not for this long.

[Dave-Pilot2ATC 864]

Several users are reporting this problem, while most users are not having it.

The server itself is up and running, with many users not having the problem.

It seems to be an internet issue where some users are not able to get through to the server.

Dave

[joelpacheco 9]

Thank you Dave.

I tried this morning and got the same error. That computer is only used for the simulator, it is either a Windows update or something external that changed.

My vote goes to the culprit being a Windows10 update but I don’t have any older restore point to try.

[TexasGary 47]

Dave, thanks.  I guess I am one of the unlucky few users that are having this problem.  Any suggestions?  My internet connection is good, and I haven't changed anything with internet settings on my end.  So I have no clue what could be causing it.

[Dave-Pilot2ATC 864]

This is baffling to me.  A few users are having the problem and most are not.  

My only guess is that something is preventing some users from navigating to the service.

If I find a solution, I will definitely post it here.

Dave

[TexasGary 47]

OK, I tried rebooting my PC and I also rebooted my internet modem and WiFi router.  But that didn't fix it.  

Dave, I have been installing all of your beta releases.  And for me this problem started right after I installed 2.6.3.0 Public Beta 2n.  So I got Beta 2m out of the recycle bin and reinstalled it.  But that didn't fix it either.

I had this problem once before, and the last time it happened I just restarted P2ATC and the problem went away.  But now its been almost 2 days and I am still having this problem.  This is really frustrating, and I don't know what else to try.  Would hate to end my relationship with P2ATC this way as up to now I have really enjoyed using the program. 

If anyone else with this problem finds a solution please post it here.

Thanks.    

 

[thomasl123 5]

Dear Gary, Dave,

i have also this problem. I switched off the firewall with no succsses.

I have no idea. It started also 2 days ago. It worked really great till now.

Ich have the latest Beta. But also with the regular version. Doesn't connect.

 

Thank you for your help.

 

Thomas

[Dave-Pilot2ATC 864]

A user who had this problem the last couple of days has notified me that it has been resolved.
Please let me know if you are able to open P2A.

If not, please send me an email with your license key and I can provide a temporary solution. 

Do not post the request here.  It must be via email to admin@p2atc.com

Thanks,
Dave

[jstnj 19]

I am having this issue. Posting here for posterity, but will email per your directions.

[TexasGary 47]

Hey Dave, per your direction I just sent you an email with my license key.

Thanks.

[leadcatcher 1]

I am having the same problem - Firewall rules are correct - Internet is obviously up and running since I am on this site - will send email with my license key as requested