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LTCSZ

MS Store Has Deleted Purchases!

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Suddenly, my account at the MS Store has deleted all of my purchases, including my initial purchase of the Premium Deluxe Edition! I am logging into my MS Store account, but none (amounting to $100's of dollars) of my purchases are listed. Is there any way I should go about trying to restore my purchases in the store? I cannot even consider a complete re-install because the initial purchase isn't listed! Many thanks for any advice given!


Steve

7 Miles NW of KGCK

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5 minutes ago, LTCSZ said:

Many thanks for any advice given!

Have you contacted Microsoft?


Bert

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Yes but haven’t heard back yet!


Steve

7 Miles NW of KGCK

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Have you tried logging in to your xbox account and seeing what is there?


Harry Woodrow

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Did you get this resolved?  FS shows in my MS store library but when I try on run it I get a message FS is not currently available in my MS store.

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Posted (edited)
On 4/3/2022 at 5:50 AM, LTCSZ said:

Suddenly, my account at the MS Store has deleted all of my purchases, including my initial purchase of the Premium Deluxe Edition! I am logging into my MS Store account, but none (amounting to $100's of dollars) of my purchases are listed. Is there any way I should go about trying to restore my purchases in the store? I cannot even consider a complete re-install because the initial purchase isn't listed! Many thanks for any advice given!

Found this one 😉

https://www.thewindowsclub.com/microsoft-store-is-not-showing-purchased-apps-and-games

Never had the issue myself...

Edited by awf

 

André
 

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Posted (edited)
On 4/20/2022 at 10:18 AM, awf said:

awf, Thanks for the reply.  Your link eventually led me to a fix that worked (we'll see if it lasts).  What I found that worked was:

Bring up task manager (cntl-shift-esc)

select the services tab

Find Microsoft Store installer

right click it and select restart

Then I could launch FS from the MS store play button and also from the windows start button MSFS item on the app list.

Edited by jjn47

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