Now using the new SimMarket App (it's really no other way now to get new products and update old ones from SimMarket), and trying to update several products for MSFS, noticed they have what they call a new "siminstaller technology", which I suspect is the same thing other vendors do (ORBX Central, Contrail) and most importantly, I'm getting extremely slow download speeds, in the order of 80 to 300 KB/sec (average of 120 KB/sec or so).

Have anyone get the same experience with those d/l speeds?. I just opened a ticket to let them know the issue. Let's see.

 

I believe they reversed the decision on forcing people to use the app for now - You should still be able to download your orders through the older method. 

17 minutes ago, edpatino said:

Now using the new SimMarket App (it's really no other way now to get new products and update old ones from SimMarket), and trying to update several products for MSFS, noticed they have what they call a new "siminstaller technology", which I suspect is the same thing other vendors do (ORBX Central, Contrail) and most importantly, I'm getting extremely slow download speeds, in the order of 80 to 300 KB/sec (average of 120 KB/sec or so).

Have anyone get the same experience with those d/l speeds?. I just opened a ticket to let them know the issue. Let's see.

 

https://fselite.net/content/simmarket-re-enables-downloads-from-webstore/

Edited April 3, 20224 yr by DJJose

Working fine here, if select the server with least load.  

59 minutes ago, Zangoose said:

I believe they reversed the decision on forcing people to use the app for now - You should still be able to download your orders through the older method. 

Not here. I've tried already, well, at least the product I'm updating requires you to download it exclusively from the App. As far as I can see, other products can be downloaded from the website as always and from the new App too.

Edited April 3, 20224 yr by edpatino

15 minutes ago, joby33y said:

Working fine here, if select the server with least load.  

You selected the server from the new App, or from the website?

7 minutes ago, edpatino said:

1 hour ago, Zangoose said:

I believe they reversed the decision on forcing people to use the app for now - You should still be able to download your orders through the older method. 

Not here. I've tried already

Edited just now by edpatino

I posted in Hangar Chat a few days ago that the old style website downloads had been reinstated, but it didn't seem to get much attention.

I had previously raised several tickets with SimMarket about issues with the app and the slow download speeds. At the time I was getting no more than 1MB/s through the app and about 2.1MB/s through their website.  SimMarket acknowledged they were looking into the download speeds. 

I also pointed out that when using the app, there were recurring problems highlighting things like the product keycode, which made copy/pasting difficult. SimMarket did not recognise this and claimed it was working correctly.

On testing just now the speeds were 2.2MB/s through the app and 3.9MB/s through the website, for the same product.   I have always found their downloads rather slow, typically about 4MB/s, but they have been reliable. I don't know why the app downloads should be so much slower.

 

 

Purchased the Boeing 247D today off Simmarket and was then informed the download was only available via the App... Had a bit of a teen's rant about this in another thread. And then my download was finnicky with multiple consecutive fails (although fast), even recommending me to directly contact Wing42 support.

WiP I suppose. The App, not the bird 😛

 

Cheers,

2Low2Slow 

 

45 minutes ago, edpatino said:

Not here. I've tried already, well, at least the product I'm updating requires you to download it exclusively from the App. As far as I can see, other products can be downloaded from the website as always and from the new App too.

Ed, can you tell us what product this is.   When I installed the app, I had quite a few products notified for updating. I have just checked all of those and in every case the website downloads page has all the updates available, exactly as in the app.   I realise developers may chose to push updates exclusively through the app, if SimMarket allows that, or perhaps SimMarket are backtracking again.

Edit

7 minutes ago, TooLowTooSlow said:

Purchased the Boeing 247D today off Simmarket and was then informed the download was only available via the App.

Looks like SimMarket can't decide what services should be available for their customers.

just great... another stupid app to download stuff.  I already have three of these and they really bring nothing to the table.  I really hope this is just a fad that goes away soon.

I just checked my account and all my downloads are on the website.

At the top it reads:

You can also find your product library and downloads in the SIMMARKET APP!

Products with our simInstaller technology are only available via the SIMMARKET App!

Edited April 3, 20224 yr by DJJose

5 hours ago, Biggles2010 said:

Ed, can you tell us what product this is

It's TJBQ (Aguadilla Airport) from CentralSim. This seems to be one that you must download exclusively from the App.

6 hours ago, TooLowTooSlow said:

Purchased the Boeing 247D today off Simmarket and was then informed the download was only available via the App... Had a bit of a teen's rant about this in another thread. And then my download was finnicky with multiple consecutive fails (although fast), even recommending me to directly contact Wing42 support.

WiP I suppose. The App, not the bird 😛

 

The SimMarket app situation gets more confused.  Last week, no exceptions were mentioned when they told me their products could be downloaded without using the app.    Since others have found this not to be the case I asked them about the Boeing 247D as an example. following is my ticket request and their reply.

John B Date: 04/03/2022 Status: Open Boeing 247D MSFS Wing42 Forum posts indicate this product can only be downloaded from the new app. Is this correct. I was told by SimMarket support that downloads from the main website had been reinstated. Are some products excluded from this?

Jorge - Support Date: 04/03/2022 Status: Closed You can download that product from the website too. regards

 

Make of that what you will.

The Siminstaller technology might account for a product needing the new app, but there doesn't seem to be any indication on the product pages to show if products incorporate that technology, or have I missed something..

Edited April 3, 20224 yr by Biggles2010

17 minutes ago, Biggles2010 said:

The SimMarket app situation gets more confused

For sure they're so empathetic to their customers...!

14 minutes ago, edpatino said:

For sure they're so empathetic to their customers...!

There's only one way to fix the problem. Let our wallets do the talking.