Random Spikes in Pitch and Roll Using Fulcrum Yoke

[Marc Collins 45]

I've been noticing random, split-second spikes in the pitch and roll axis while using the Fulcrum Yoke. When I first received the yoke in March 2021, I had just purchased the Just Flight Arrow for MSFS. Every once in a while, I noticed the yoke in the Arrow's virtual cockpit would spike for a split-second -- moving to a different position and instantly moving back. For several months, I assumed this was a graphical glitch. I've never had any trouble controlling the plane because of these random spikes. 

Recently, I've been learning the FlyByWire A32NX, and the random spikes are causing the autopilot to disengage multiple times during each flight. This is the first time the spikes have interfered with flying, and it led me to realize that they aren't graphical glitches but actual noise (or interference?) in the pitch and roll axis. 

Has anyone else experienced this with the Fulcrum Yoke? I'm still trying to determine whether the axis spikes are caused by the yoke or by something else interfering with it. I deleted all the keyboard assignments for elevator and aileron controls, but the spikes continue. I double-checked to ensure that my throttle quadrant didn't have any control assignments for elevator or ailerons. I am not using any third-party software like Spad.Next or AAO -- only the native control options in MSFS. 

[FreeBird(Josh) 314]

Ck your callabration . I had a similar issue like yours and that fixed it.

[tutmeister 695]

Hi Marc please contact us via enquiries@fulcrumsim.com. If calibration does not resolve it then we will pick it up for you.

Chris

[Ado198 11]

Hi , I'm having the same issue as the original poster. I was wondering did calibration fix his issue and if so how do you  calibrate it. Do you just use the windows device calibration and follow the prompts?

Thanks

[tutmeister 695]

8 minutes ago, Ado198 said:

Hi , I'm having the same issue as the original poster. I was wondering did calibration fix his issue and if so how do you  calibrate it. Do you just use the windows device calibration and follow the prompts?

Thanks

Please contact us via enquiries@fulcrumsim.com

chris

[AUA122 6]

Hi,

i have exact the same problem. Is no big deal with planes where the autopilot ignores controller inputs, but with aircrafts like the FENIX Airbus, the spikes leading to autopilot disconnect.

The spikes don't have an impact on manual flying, i love the yoke handling while manually flying.

Calibration is ok and did not solve the problem. I played around with greater deadzones, but the spikes are to strong to be filtered. 

I've sent a mail to Fulcrumsim already.

Chris

 

 

[AUA122 6]

Hi,

thank you very much Chris for your great support with my Yoke. Although the shipping between EU and UK is a challange, but finally everything worked fine and i got the yoke back in September.

The service itself was made instantly by Fulcrum, as said the shipping and customs took about two months but Chris of Fulcrum really was super supportive.

The yoke works like a dream now, buttersmooth movement and no spikes. I'm very happy with this yoke and the support of Fulcrum.

Throttlequadrant next 🙂

kind regards

Chris

[Ado198 11]

Thats good @AUA122 that you got your yoke fixed. I have been waiting for more then 5 months and I still have no official word of when mine will be resolved.

 

[AUA122 6]

I'm sorry Ado198 to hear that. As said in my case Fulcrum was not the problem it was the customs and the problem that UK is not in EU anymore. In my case the yoke was not processed by UPS, because they had not all my adress data to deliver the yoke. That was really strange and i had to contact a few departments of UPS to get this resolved. First they said it is customs after almost 4 weeks it turned out it was missing adress data:(. I still would not have the yoke, if i did not start to investigate and resolve the problem myself. The communication with Fulcrum was perfect, i got answer almost instantly and they were really supportive. One last thing i missed some mails from Fulcrum, because of the junk-filter of my e-mail program.

hope you get the yoke back soon. But i guarantee you the wait is worth it. My yoke not only was repaired and works like a dream (buttersmooth movement, no spikes), they completely refurbished it. i had a small scratch on top of the yoke case, which is not there anymore. And i kept the small screw that fixes the handle on the Yokebase. They simply added a new one. It was like a new yoke.

 

regards

Chris

[tutmeister 695]

On 11/8/2022 at 4:01 PM, Ado198 said:

Thats good @AUA122 that you got your yoke fixed. I have been waiting for more then 5 months and I still have no official word of when mine will be resolved.

 

Sent you a PM but basically please email enquiries@fulcrumsim.com with your email you bought the yoke with and your avsim username and I will tie everything together and chase it up.

Chris

[Ado198 11]

5 hours ago, tutmeister said:

Sent you a PM but basically please email enquiries@fulcrumsim.com with your email you bought the yoke with and your avsim username and I will tie everything together and chase it up.

Chris

I have resent you the requested information attached to our previous email chain.

Thank you

[Terri 1]

Are these spikes still a problem or are they resolved with calibration or something else. Wanting to order a yoke and throttle but I'm not seeing reassurance that this issue is easily rectified.

 

Also, on the throttle, how is it best setup for single engine, can the lever not is use be capped off, tied to other levers?

Terri

[tutmeister 695]

On 11/24/2022 at 2:53 PM, Terri said:

Are these spikes still a problem or are they resolved with calibration or something else. Wanting to order a yoke and throttle but I'm not seeing reassurance that this issue is easily rectified.

 

Also, on the throttle, how is it best setup for single engine, can the lever not is use be capped off, tied to other levers?

Terri

Hi Terri

The spiking was an issue with early yokes that had an issue on the board. It did not affect every yoke though. We since changed the design of the board and use a different sensor. Now you get 12-bit sensors and no spiking or jitter at all. These sensors and newer control board are being carried forward through all our products so you can be sure there is not issue with them as they are well proven now.

Regarding the throttle, there are a couple of ways to do it. For example if it was set up for twin prop use with two throttle, two pitch and two mixture, you could simply just use the left hand lever of each pair for throttle, pitch and mixture. Or you could reconfigure it by swapping lever tops over so that the left hand 3 levers are throttle, pitch and mixture. The righthand 3 levers not in use could either be ignored and not assigned to anything or you could stick a black top on them and use them for other functions in sim.

Hope this helps.

Chris

[Terri 1]

5 hours ago, tutmeister said:

Hi Terri

The spiking was an issue with early yokes that had an issue on the board. It did not affect every yoke though. We since changed the design of the board and use a different sensor. Now you get 12-bit sensors and no spiking or jitter at all. These sensors and newer control board are being carried forward through all our products so you can be sure there is not issue with them as they are well proven now.

Regarding the throttle, there are a couple of ways to do it. For example if it was set up for twin prop use with two throttle, two pitch and two mixture, you could simply just use the left hand lever of each pair for throttle, pitch and mixture. Or you could reconfigure it by swapping lever tops over so that the left hand 3 levers are throttle, pitch and mixture. The righthand 3 levers not in use could either be ignored and not assigned to anything or you could stick a black top on them and use them for other functions in sim.

Hope this helps.

Chris

It does, thank you Chris. I only ever fly in VR so I need to think about how this would best work.