Trying to buy ATR - but only USA Addresses!!

[Millingp 40]

Hi

I'm trying to buy the ATR but MSFS seems to think I live in the USA - I live in the UK. 

Selected the Download and Buy option.

Asks for my Windows Authentication PIN which I entered - why is that needed??

Selected Pay by Credit Card and entered my card details

It then asks for my address, but will only allow United States as the Country and asks for State (all US States) and ZIP code.

So can't get any further.

I've bought from the Marketplace before without any issues.

Anyone seen this before and how did you fix it.

Paul

 

 

[jimcarrel 668]

Maybe you should wait at least a day, let the frenzy die down. It may just be stress on the Marketplace.

[abrams_tank 6,633]

25 minutes ago, Millingp said:

Hi

I'm trying to buy the ATR but MSFS seems to think I live in the USA - I live in the UK. 

Selected the Download and Buy option.

Asks for my Windows Authentication PIN which I entered - why is that needed??

Selected Pay by Credit Card and entered my card details

It then asks for my address, but will only allow United States as the Country and asks for State (all US States) and ZIP code.

So can't get any further.

I've bought from the Marketplace before without any issues.

Anyone seen this before and how did you fix it.

Paul

 

 

Check this thread and see if it applies to you: https://forums.flightsimulator.com/t/marketplace-purchase-requires-u-s-account/384731/6

The MSFS marketplace requires the region you set in Windows, to be the same as where you are paying from. Yeah, I know it's weird, that you have to change a settings in Windows, just to make a purchase in the MSFS marketplace.

[Millingp 40]

2 hours ago, abrams_tank said:

Check this thread and see if it applies to you: https://forums.flightsimulator.com/t/marketplace-purchase-requires-u-s-account/384731/6

The MSFS marketplace requires the region you set in Windows, to be the same as where you are paying from. Yeah, I know it's weird, that you have to change a settings in Windows, just to make a purchase in the MSFS marketplace.

You were absolutely right.  I upgraded to Windows 11 a few months back and somehow my region got set to USA.  Reset it to the UK and the purchase worked fine.  As you say - weird!!

Thanks

Edited April 25 by Millingp

[Fiorentoni 3,177]

44 minutes ago, Millingp said:

You were absolutely right.  I upgraded to Windows 11 a few months back and somehow my region got set to USA.  Reset it to the UK and the purchase worked fine.  As you say - weird!!

Thanks

I was recently blocked from my banking account because I forgot a 0 in my phone number that I changed online... it was interpreted as a US number and I was literally blocked from online banking here in Germany... no idea what's the matter with the US these days 😄

[edpatino 1,851]

1 hour ago, Millingp said:

You were absolutely right.  I upgraded to Windows 11 a few months back and somehow my region got set to USA.  Reset it to the UK and the purchase worked fine.  As you say - weird!!

Thanks

I presume you're using the MS Store version.

MSFS Steam users are required to purchase in the country the Steam account is set to, which of course can be changed (a bit risky on my opinion).

[Adamski_NZ 851]

Well ... I've bought a couple of aircraft via Marketplace with no problems - with localised NZ and in NZ Dollars.

This time (for the ATR) it just keeps popping up with an error. Grrrrr.

[Adamski_NZ 851]

UPDATE: It's the PAYPAL Gateway that doesn't seem to be working. A regular CC payment went through fine.