I have a file on my desktop that says controller settings, which I made well over a year ago. It gets updated every day. If I ever get a total reset, I will just replace that file. 

36 minutes ago, Bobsk8 said:

I have a file on my desktop that says controller settings, which I made well over a year ago. It gets updated every day. If I ever get a total reset, I will just replace that file. 

Is that the same file-directory that i use for backup?

C:\Users\Admin\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\SystemAppData copy wgs dir for backup joystick settings

Kind regards, Bouwe

53 minutes ago, Ron Attwood said:

I woke up this morning, turned on my PC, launched MSFS and lo and behold IT WORKED as it should. setting all in order. I can only assume the it couldn't connect to the Cloud and so kept trying to update and basically got it's knickers in an almighty twist.

Peace and tranquillity has resumed. 😎 Hallelujah

wait. let me restart and check that out

49 minutes ago, Bobsk8 said:

file on my desktop that says controller settings

did you create that yourself using notepad or dare to share the secret where I can find that file? definitely not on my desktop 😉 

2 minutes ago, DAD said:

wait. let me restart and check that out

Fingers crossed for you Phil!  

9 minutes ago, DAD said:

did you create that yourself using notepad or dare to share the secret where I can find that file? definitely not on my desktop 😉 

I just made a copy of the folder and put it on my desktop. 

2 hours ago, Bobsk8 said:

I have a file on my desktop that says controller settings, which I made well over a year ago. It gets updated every day. If I ever get a total reset, I will just replace that file. 

If it's the wgs folder, I found after my incident of "the great reset" that replacing it with last known good did absolutely nothing.

It was sort of my last hope, when I wasn't getting anything back after 2 hours and 15+ restarts.  "At least I can try that WGS folder and hopefully get my controller settings back" (as is claimed by saving that folder), I naively thought.

Did nothing whatsoever when I put the backed up one that worked and had al of my settings in. Put it into MSFS, restarted it and none of the settings were restored.

There is clearly - from the number who have chimed into this thread - a huge increase of these "all settings reset" incidents.  For some users, resetting things may be a 20 minute job, if you mostly use MSFS's default key bindings and a common controller config.   For me it was around 7 hours, as I use entirely custom keys for all AP and many other functions, along with 5 pieces of hardware, each with multiple aircraft configs.

All MS need to do is have all settings (controllers, keyboard, graphics, data, etc, etc) "dumped" to a readable file in the user's installation.    Instead they blindly and fundamentally insist their cloud is good enough for this requirement.

It's not.

Edited March 8, 20242 yr by JYW

1 hour ago, bobcat999 said:

Fingers crossed for you Phil!  

it is such a mess! first time ever. NOW I feel with anybody who went through this before. did reset and repair MSFS, just tried to install the around 170GB package, directed it to my f-drive and seems to load now without that additional GB dump. yet I am not confident that it helps...

what is interesting is that my Forza Horizon5 did also not start today past the initial welcome screen with a message like cloud profile not available. so MS messed up hugely!

Edited March 8, 20242 yr by DAD

This happened to me late sunday and got all the settings resurrected
What I did was on this path:

I never saved any new settings 
I quit off game services, xbox, and log out my windows account

Restarted

Start all the programs related, almost for five or six times I was keeping the accesibility screen of dead, got quit MSFS again

I looked at the wgs folder, and found an empty one called T and an alfanumeric one with a lot of alphanumeric folders

I opened one by one and open the files in xml editor. I founded that this was my controler settings. I made a backup of this folder and copy all the subfolders to the folder "T".

I launched MSFS and voila! got out the blue and get all my settings back. 

The interesting thing is that my wgs/T/ folder was empty. 

Also I log out in one moment I just do not remember now, my msfs user from the msfs menu

 

I wanted get died along three or four hours!

 

Edited March 8, 20242 yr by Gumerson
mistype

3 hours ago, JYW said:

If it's the wgs folder, I found after my incident of "the great reset" that replacing it with last known good did absolutely nothing.

It was sort of my last hope, when I wasn't getting anything back after 2 hours and 15+ restarts.  "At least I can try that WGS folder and hopefully get my controller settings back" (as is claimed by saving that folder), I naively thought.

Did nothing whatsoever when I put the backed up one that worked and had al of my settings in. Put it into MSFS, restarted it and none of the settings were restored.

 

Well that is a bummer, never had to use it, but now I guess it is worthless. 

Well I spoke too soon. It's back to updating again. v1.36.20 is that the correct version. My heart sinks when I fire it up and that bloody music is back.

Edited March 8, 20242 yr by Ron Attwood

22 minutes ago, Ron Attwood said:

that bloody music is back

Same. Don’t need to look at the screen. That music tells all

It seems that just you and I DAD have this problem. The rest of the world is serenely oblivious. Do you get that robotic voice at the beginning?

14 minutes ago, Ron Attwood said:

robotic voice at the beginning

Me? Nope 

btw that wgs thing. At the appdata/local/…/SystemAppData folder on c-drive I myself have only an empty folder named Helium ?!? Again. offensive initials not allowed 🤬 

You'll like this one. I re-booted my PC and launched MSFS....Guess what. It did what it was supposed to do! Gaaaah!

Dare I try to start it again without a reboot? Got to haven't I?