March 31, 20242 yr Do I have any chance of getting a refund from Steam from an MS Marketplace purchase? I have just purchased LIEO Olbia Costa Smeralda thinking that it was version 2 of this airport, but unfortunately it is version 1. A stupid mistake on my part, but now I am £10.49 out of pocket with the wrong version of the airport. I see that I can get version 2 via ORBx Central, but I need that ten quid back first!! I have already submitted the refund request. Christopher Low AMD Ryzen 7 9800X3D CPU / 64GB DDR5-6000 RAM / 12GB Nvidia RTX 4070 Super GPU / Gigabyte X870E Aorus Elite Wifi 7 / 1+2TB Samsung Evo Plus M2 Nvme UK2000 Beta Tester
March 31, 20242 yr I don't think I've ever managed to get a refund from Steam direct but I always pay with Paypal and I've successfully got refunds from them for Steam purchases. 9950X3D - X870E Aorus Master- TUF 5090 OC - 64GB DDR5 - 1500W HXi - Titan 360 RX LCD - 9100 Pro x 2 - LG 45GX950A - HOTAS Warthog with Ava Base
March 31, 20242 yr I've had dozens of refunds from Steam for products bought for other sims. But they were always bought directly from the Steam DLC pages. The rule is usually that you need to not have used the product for more than 2 hours and 48 hours must not have passed since the purchase. Not sure how it will work where the addon was bought from Marketplace. Edited March 31, 20242 yr by JYW Bill 😎FS2024 • Currently in 'GA mode' : A2A Comanche 2024 & Aerostar • Black Square C208, Bonanzas, Barons, TBM850, Dukes • COWS DA40 & DA42 • FSW Legacy, C24R Sierra & C414 • Echo Falco F8L • FFX HJET, Visionjet and P180 2024 • Got Friends A32 Vixxen • FSReborn Sirius TL3000, Sting S4 and Piper M500 • Flyboy Rans S6S • Skyward DA50RG • SWS Zenith CH701, RV-8, RV-10, RV-14, PC12 • Milviz C310R • Air Foil Labs Bristell B23 TrackIR • BeyondATC • PMS GTN Payware • RealTurb • Axis & Ohs • FS Realistic Pro9800X3D • RTX 3080 • 64GB DDR5-6000NPPL licence holder in the UK
March 31, 20242 yr Author Yeah, it could be tricky. I realised that it was the wrong version during the download process, so I have not used it. However, it has been installed to my Community folder, so I do not know if I will be able to prove that I have removed it. What a stupid mistake Christopher Low AMD Ryzen 7 9800X3D CPU / 64GB DDR5-6000 RAM / 12GB Nvidia RTX 4070 Super GPU / Gigabyte X870E Aorus Elite Wifi 7 / 1+2TB Samsung Evo Plus M2 Nvme UK2000 Beta Tester
March 31, 20242 yr 1 hour ago, Christopher Low said: Do I have any chance of getting a refund from Steam from an MS Marketplace purchase? I have just purchased LIEO Olbia Costa Smeralda thinking that it was version 2 of this airport, but unfortunately it is version 1. A stupid mistake on my part, but now I am £10.49 out of pocket with the wrong version of the airport. I see that I can get version 2 via ORBx Central, but I need that ten quid back first!! I have already submitted the refund request. Have you asked Microsoft? Bert
March 31, 20242 yr Author They would probably laugh, and ask me to take my comedy act elsewhere. Christopher Low AMD Ryzen 7 9800X3D CPU / 64GB DDR5-6000 RAM / 12GB Nvidia RTX 4070 Super GPU / Gigabyte X870E Aorus Elite Wifi 7 / 1+2TB Samsung Evo Plus M2 Nvme UK2000 Beta Tester
March 31, 20242 yr 42 minutes ago, Christopher Low said: They would probably laugh, and ask me to take my comedy act elsewhere. wont the thing update at some time in the mp, most sure do.
March 31, 20242 yr Author They are two separate products. I doubt that I would get an automatic upgrade to v2. Christopher Low AMD Ryzen 7 9800X3D CPU / 64GB DDR5-6000 RAM / 12GB Nvidia RTX 4070 Super GPU / Gigabyte X870E Aorus Elite Wifi 7 / 1+2TB Samsung Evo Plus M2 Nvme UK2000 Beta Tester
March 31, 20242 yr I had an issue in the past with an airport from MS Marketplace, the payment was done but download was not working, I did a ticket to Zendesk and then they gave me a confirmation that the download was indeed not done and with that I was instructed to contact Steam Support and then I got the refund. Valentin Rusu AMD Ryzen 9950X3D OC, Asus RTX 5090 OC, DDR5 64GB @6000MHz, Samsung 9100 NVMe for MSFS2024
March 31, 20242 yr Author Sadly, it is different in this case. The download was completed, and the airport was installed. With hindsight, I should have cancelled the download as soon as I realised the error. I have just received confirmation that I will not be getting a refund. Happy Easter, everyone Edited March 31, 20242 yr by Christopher Low Christopher Low AMD Ryzen 7 9800X3D CPU / 64GB DDR5-6000 RAM / 12GB Nvidia RTX 4070 Super GPU / Gigabyte X870E Aorus Elite Wifi 7 / 1+2TB Samsung Evo Plus M2 Nvme UK2000 Beta Tester
March 31, 20242 yr 20 minutes ago, Christopher Low said: Sadly, it is different in this case. The download was completed, and the airport was installed. With hindsight, I should have cancelled the download as soon as I realised the error. I have just received confirmation that I will not be getting a refund. Happy Easter, everyone Yes, that would have been OK I think. Happy Easter to you too! Valentin Rusu AMD Ryzen 9950X3D OC, Asus RTX 5090 OC, DDR5 64GB @6000MHz, Samsung 9100 NVMe for MSFS2024
March 31, 20242 yr 25 minutes ago, Christopher Low said: Sadly, it is different in this case. The download was completed, and the airport was installed. With hindsight, I should have cancelled the download as soon as I realised the error. I have just received confirmation that I will not be getting a refund. Happy Easter, everyone That's really frustrating. Oh well, we live and learn! Bill 😎FS2024 • Currently in 'GA mode' : A2A Comanche 2024 & Aerostar • Black Square C208, Bonanzas, Barons, TBM850, Dukes • COWS DA40 & DA42 • FSW Legacy, C24R Sierra & C414 • Echo Falco F8L • FFX HJET, Visionjet and P180 2024 • Got Friends A32 Vixxen • FSReborn Sirius TL3000, Sting S4 and Piper M500 • Flyboy Rans S6S • Skyward DA50RG • SWS Zenith CH701, RV-8, RV-10, RV-14, PC12 • Milviz C310R • Air Foil Labs Bristell B23 TrackIR • BeyondATC • PMS GTN Payware • RealTurb • Axis & Ohs • FS Realistic Pro9800X3D • RTX 3080 • 64GB DDR5-6000NPPL licence holder in the UK
March 31, 20242 yr Author I have already uninstalled the airport, as using it when I know that there is a much better version available is not how I work. It was the last purchase that I was intending to make in the Easter sale, so it is frustrating that I wasted it. Oh, well.....time to start saving the pennies for the next sale Edited March 31, 20242 yr by Christopher Low Christopher Low AMD Ryzen 7 9800X3D CPU / 64GB DDR5-6000 RAM / 12GB Nvidia RTX 4070 Super GPU / Gigabyte X870E Aorus Elite Wifi 7 / 1+2TB Samsung Evo Plus M2 Nvme UK2000 Beta Tester
March 31, 20242 yr 6 minutes ago, Christopher Low said: I have already uninstalled the airport, as using it when I know that there is a much better version available is not how I work. It was the last purchase that I was intending to make in the Easter sale, so it is frustrating that I wasted it. Oh, well.....time to start saving the pennies for the next sale If it's any consolation, I spent £60 on sale airports in the Marketplace.. most of which are pretty poor! At least £20 of that money's lost too 😄 Bill 😎FS2024 • Currently in 'GA mode' : A2A Comanche 2024 & Aerostar • Black Square C208, Bonanzas, Barons, TBM850, Dukes • COWS DA40 & DA42 • FSW Legacy, C24R Sierra & C414 • Echo Falco F8L • FFX HJET, Visionjet and P180 2024 • Got Friends A32 Vixxen • FSReborn Sirius TL3000, Sting S4 and Piper M500 • Flyboy Rans S6S • Skyward DA50RG • SWS Zenith CH701, RV-8, RV-10, RV-14, PC12 • Milviz C310R • Air Foil Labs Bristell B23 TrackIR • BeyondATC • PMS GTN Payware • RealTurb • Axis & Ohs • FS Realistic Pro9800X3D • RTX 3080 • 64GB DDR5-6000NPPL licence holder in the UK
March 31, 20242 yr Count me in this. I've picked up a few bargains over the past few days and a few where I question my sanity 🤒😆 We probably had the most awful takeaway last night though so I never learn. Chris Howard
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