Jump to content

Recommended Posts

So I do like the Thrustmaster Airbus sidestick, and am looking to prolong the life of my FSX until MSFS24 arrives.  I got the Thrustmaster Airbus throttle to pair with the stick, to enhance the experience.

I can't get the thing to work at all. The manual is confusing, and my attempts at getting help from Thustmaster support have them insisting on me shooting a video that I lack the ability to do. They are also refusing to issue a refund authorization. This is very poor customer service, and I will be taking the lack of a return authorization to my state's attorney general.

The community deserves to know about my experience. Thrustmaster must be made to bear the pain in the marketplace.  I'm sure that all that is needed is a few minutes on Team Viewer, and I could be set up properly, but Thrustmaster is not any help. They are refusing to help me.


Share this post

Link to post
Share on other sites

Yea, threats usually work...Perhaps someone at the AG's office is gamer that could help with your specific problem...

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

  • Tom Allensworth,
    Founder of AVSIM Online

  • Flight Simulation's Premier Resource!

    AVSIM is a free service to the flight simulation community. AVSIM is staffed completely by volunteers and all funds donated to AVSIM go directly back to supporting the community. Your donation here helps to pay our bandwidth costs, emergency funding, and other general costs that crop up from time to time. Thank you for your support!

    Click here for more information and to see all donations year to date.
  • Create New...