Customer Servive

[mgh 89]

When Ford released its latest Mondeo with new features I asked my local dealer if, as an existing Mondeo owner, I could have a free upgrade. To my surprise he refused saying, that the new features were available to new purchasers only! Don't you agree with me that is a disgraceful way to treat loyal customers and that Ford just doesn't care less about its existing customers.

[Mike S KPDX 597]

wow, that is a bad deal.with my toyota forerunner, I was able to get a huge discount (over 50% off). Not free, but still a great deal on a new car.

[Cessnaflyer 56]

Well with the costs and selling price getting so close together they usually can't afford to do that any more.

[Guest Ozzie]

>When Ford released its latest Mondeo with new features I>asked my local dealer if, as an existing Mondeo owner, I could>have a free upgrade. To my surprise he refused saying, that>the new features were available to new purchasers only!> >Don't you agree with me that is a disgraceful way to treat>loyal customers and that Ford just doesn't care less about its>existing customers. >Hehehe - very nice tryDo you actually catch many trout?

[mgh 89]

No - not many ;)

[Guest Ozzie]

Didn't think so