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PMDG 737 WASM crash: can be reproduced

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  • Author

WOWWW. Instant WASM crash after selecting KSFO as my origin point. Just after spawning at the gate

This plane is un-flyable for me right now.

Edited by simsuper80

Marco D'Agostino

Havn't had one wasm crash at all in any pmdg aircraft, the only wasm crashes i had was with the ini build 350

I7-8700k,Corsair h1101 cooler ,Asus Strix Gaming Intel Z370 S11 motherboard, Corsair 32gb ramDD4,, gtx 1080ti Card,  RM850 power supply

 

Peter kelberg

  • Author
5 hours ago, pete_auau said:

Havn't had one wasm crash at all in any pmdg aircraft, the only wasm crashes i had was with the ini build 350

That's crazy. I've Never had one in the 350

Marco D'Agostino

I had repeatable WASM crashes in the PMDG 738 when importing the Simbrief FP in the FMC too.

What fixed it for me was this: when the plane was cold and dark, I would turn on the EFB only and then import the FP in the EFB. I would then start the plane, and from there I could import the FP into the FMC without any issue. Haven't had a WASM crash since.

I should also note that I'm on the SU5 beta.

Edited by RNAVV19R

Are you all on 2024 or do you also see problems with 2020?

I have never ever had a WASM crash before and I fly every day. Yesterday I had my first WASM crash with the 777 in 2020 (manifesting in frozen screens and switches). I find it odd, that I get a crash all of a sudden in that old platform, now that you all report crashes as well. The only thing I changed was that I installed VRAAS recently (more Simconnect traffic?). Or could the navdata be the missing link? I was using Navigraph cycle 2603 rev 3.

I never used to experience these crashes(?) in my case freezes, but I have encountered at least half a dozen in the past twelve months. Not sure why only in the past twelve months :huh: They have all happened when I have tried to edit the FP in the FMC in the PMDG 738. Extremely frustrating when you've spent all that time planning and executing the flight and it happens when inputting the approach. Once again this has been a Simbrief FP that has been used, so that seems to be a common thread in many peoples' issues. 

Edited by Rocky_53

Howard
MSI Mag B650 Tomahawk MB, Ryzen7-7800X3D CPU@5ghz, Arctic AIO II 360 cooler, Nvidia RTX4090 GPU, 32gb DDR5@6000Mhz, SSD/2Tb+SSD/500Gb+OS, Corsair 1000W PSU, LG Ultragear 48"4K, MFG Crosswinds, TQ6 Throttle, Fulcrum One Yoke
My FlightSim YouTube Channel: https://www.youtube.com/@skyhigh776

I’ve never had any WASM crashes apart from the early days of the ini A350.
Never even seen those orange screens since they were introduced a while ago - and now had 2 WASM crashes in the last week.
One was the PMDG 738 when loading a specific flight plan from simbrief (3 times in a row) and yesterday my ini A300F had the orange screens as I was changing the arrival runway into EDDP.

Not sure if that’s just bad luck or something changed…

To be specific- those crashes started at the end of February. It was faulty 2603 update from Navigraph which they fixed 3 times. I’m wondering if it has any relations. For now, in the PMDG world I’m entering FP into FMC manually. So far, so good, but who knows 

9950X3D, X870E ROG CROSSHAIR HERO, Corsair Dominator Titanium 64GB DDR5-6000 PC5-48000, ASUS RTX 5070Ti 16GB, 9100 PRO 4TB Samsung ,990 PRO 4TB Samsung,  AX1600i 1600 Watt 80 Plus Titanium ATX, ASUS 360 ARGB EXTREME 360mm Liquid CPU Cooling Kit.

I'm not sure if anyone is interested, but this post on the PMDG support forum provides some useful information regarding one aspect of the problem, namely possible issues related to the presence of other add-ons in the Community folder:

https://forum.pmdg.com/forum/main-forum/general-discussion-news-and-announcements/390136-please-assist-us-understanding-wasm-crashes-better-even-if-you-do-not-see-them?p=390730#post390730

While not as definitive as one might like, the results do suggest that the frequency of WASM crashes is correlated to the total number of add-ons present in the Community folder. I keep my Community folder pretty clean and have had no WASM crashes in FS2024, but if I did, I would empty everything out other than the subject aircraft and see how it goes.

But that's just me. Others might find better, easier ways of debugging the problem. Cleaning out caches might help, too. Of course, someone might have better data than was collected by PMDG. Please share so we can all learn.

PS It is tempting to say, "It worked last week without crashing, so if it doesn't work this week, I know it's the fault of the most recently installed add-on.", but that might not be the case. If nothing else, the data seem to suggest that the scale of the problem is defined by interactions between the add-ons as much as it is by the add-ons themselves. K.I.S.S. may well be the best advice of all.

 

 

John Wiesenfeld KPBI | FAA PPL/SEL/IFR in a galaxy long ago and far away | VATSIM PILOT P2

i7-11700K, 32 GB DDR4 3.6 GHz, MSI RTX 3070ti, Dell 4K monitor

 

I have only had a handful of WASM crashes and they have all been with inibuilds airplanes easpecially the A350 when it was new, but only when it was new.  Never with PMDG.  I have a theory that anything that changes the core of the addon or Sim causes WASM crashes, texture replacements, ipad backgrounds, model, lighting changes, anything that messes with nav data, airport nav data, etc.  I have close to 300 addons.  I use very few free addons. I don't trust most sceneries and especially don't trust ones that have dependencies. Good luck.

 

I have never had a WASM crash in MSFS 2020 or MSFS 2024, and I fly PMDG aircraft exclusively. However, I have never imported a flightplan from anywhere. Any flight plans that I use are created in the FMS. I have over a hundred payware addons (mostly airports) installed in the Community folders, and I have Navigraph Hub and Charts installed (and update to the new AIRAC cycle on a regular basis).

Christopher Low

AMD Ryzen 7 9800X3D CPU / 64GB DDR5-6000 RAM / 12GB Nvidia RTX 4070 Super GPU / Gigabyte X870E Aorus Elite Wifi 7 / 1+2TB Samsung Evo Plus M2 Nvme

UK2000 Beta Tester

I never had a WASM crash in 2024 with the PMDG Boeings. I use the Simbreif import of FP's on all and never had any issue. And I have a full community folder with multiple aircraft and airports. I never update any aircraft. I do a total uninstall, reboot computer and reinstall of the updated new version and reboot computer again. This works for me thus far.

Bill McIntyre

Asus StrixB650E-F Gamer, AMD Ryzen 9 7900X3D, Corsair Titanium DDR5 64GB, Samsung 990 PRO-4TB M.2, (4) 2TB SSD's, Corsair H1150i liquid cooler, RTX 2080TI Founders Edition, (2) LG 34" HD Curved Monitor, Sound Blaster Audigy X, 1Kw PC Power & Cooling Power Supply, Corsair Obsidian Full tower Case. MSFS 2024, WIN11 Pro x64                                                                                                                                             

56 minutes ago, Bigmack said:

I never update any aircraft. I do a total uninstall, reboot computer and reinstall of the updated new version and reboot computer again. This works for me thus far.

🤔

That sounds like a lot of unnecessary work.  I constantly update aircraft and other products. I've only ever had 1 WASM 'freeze' (never a crash with the orange screens), in the Ini A340. Since the last update to that plane, no WASM issues.

I note most people here are referring to Navigraph.  I've never used Navigraph. I wonder if the issues are indeed data related from the Navigraph build. 

Edited by JYW

Bill 😎
FS2024 • Currently in 'GA mode' : A2A Comanche 2024 & Aerostar • Black Square C208, Bonanzas, Barons, TBM850, Dukes • COWS DA40 & DA42 • FSW Legacy, C24R Sierra & C414 • Echo Falco F8L • FFX HJET, Visionjet and P180 2024 • Got Friends A32 Vixxen • FSReborn Sirius TL3000, Sting S4 and Piper M500 • Flyboy Rans S6S • Skyward DA50RG • SWS Zenith CH701, RV-8, RV-10, RV-14, PC12 • Milviz C310R • Air Foil Labs Bristell B23 
TrackIR • BeyondATC • PMS GTN Payware • RealTurb • Axis & Ohs • FS Realistic Pro
9800X3D • RTX 3080 • 64GB DDR5-6000
NPPL licence holder in the UK

4 minutes ago, JYW said:

🤔

That sounds like a lot of unnecessary work.  I constantly update aircraft and other products. I've only ever had 1 WASM 'freeze' (never a crash with the orange screens), in the Ini A340. Since the last update to that plane, no WASM issues.

I note most people here are referring to Navigraph.  I've never used Navigraph. I wonder if the issues is indeed data related from the Navigraph build. 

Not saying that you're incorrect, but I use Navigraph on all my flights. I've had some issues in the past with flight plans. But I always sent the plan to them and let them analyze it and see where the issues are. And they offer excellent support But last few months, haven't ant issues with Navigraph..

Bill McIntyre

Asus StrixB650E-F Gamer, AMD Ryzen 9 7900X3D, Corsair Titanium DDR5 64GB, Samsung 990 PRO-4TB M.2, (4) 2TB SSD's, Corsair H1150i liquid cooler, RTX 2080TI Founders Edition, (2) LG 34" HD Curved Monitor, Sound Blaster Audigy X, 1Kw PC Power & Cooling Power Supply, Corsair Obsidian Full tower Case. MSFS 2024, WIN11 Pro x64                                                                                                                                             

4 hours ago, JYW said:

I've never used Navigraph. I wonder if the issues are indeed data related from the Navigraph build. 

Me neither. No Navigraph and no wasm. Whether for PMDG 738, 777 or ini 350 or AS340 or iFly 738max or let alone the Fenix 3xx…. Now what? 😉

Phil Leaven

i5 10600KF, 32 GB 3200 RAM, ASUS 4070 12GB EVO, Asus ROG Z490-H, 2 WD Black NVME for each Win11 (500GB) and MSFS (1TB), Rolling Cache 16GB, Photogrammetry always OFF, Live Weather and Live Traffic always ON, Res 2560x1440 on 27"

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