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Guest Phoenix5

Time to say farewell

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To all the valued members:It is time for me to move on. I wish to thank all of you for the patience and good will you have displayed to me over the years.For reasons best not published here, I have made the decision to move forward. It was not an easy choice to make, but I am comfortable with it now it has been made.I hope that you all find what you are looking for in our hobby, and rest assured I will be around the community again soon enough, and who knows what I will bring with me. }(Regards,Steven Cullen

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Farewell Steven, I had more interaction back in Norman's day but thank you and all the very best to you indeed. Take good care :)regards,Mark

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Thanks for everything."I had more interaction back in Norman's day"Well.......there sure was a lot of interaction, back in those days but those days were HOT HEADED.I sure found PSS's forum support to become a lot more useful when Steven took over.But this sure aint an easy job.Take care Steven, and the best of luck :-)Golli.

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My comment was not referring to 'Steven as opposed to Norman' in any way. I simply meant that I personally never required much, if any assistance during Steven's tenure, and thus had no forum interaction with him. I still thank him for doing the job.regards,Mark

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Why do I get the feeling this is a forshadowing of the end of PSS? I hope not but this can't be good.

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All the best for the future Steven, it's been nice.Good luck with all that you do and thank you.

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I wonder myself - it's either that or a true 'Phoenix' rebirth.regards,Mark

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>I wonder myself - it's either that or a true 'Phoenix'>rebirth.>>regards,>MarkCould it be?? PSS going down?? Naahh..........cant be.Golli.

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I join the rest of the people in wishing Steven well.Now this does raise a big issue as no one from PSS has come forward to comment on anything since Steven's departure. This is a good time I think for Graham or someone from PSS to put to rest the fears of all in that PSS will still be around. There is a lot still to be answered - where is the FSX version of the 757 being one of the main ones.Step up PSS - it's what your customers need!

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If PSS do go down, how do those of use who have only ever had the downloaded versions of the PSS products from them direct - not JustFlight - get back up copies of what we've paid for so that we can reload onto new hardware when we need to? At present we just re-run the setup files from the server in My Files. Will we have to pay again to get it all from JF, or will we be allowed to take and keep our own copies - licensed and only for our own use?Of course, if there's no problem with PSS, then there's no problem. But doubts are emerging with the loss of their Support person, and complete lack of responses to comments here both here and direct to PSS.Come on Graham, or any of the other people still involved, you must be watching this and should be able to tell us what is going on.Rick

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Hello Steven, thank you for all your help, I wish you well in whatever you chosen to do. You will be missed.Ken

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Spotted on the Just Flight website today and relating to the Boeing 757:We were planning to release this add-on once it was upgraded to full FSX compatibility. It looks extremely unlikely that an FSX upgrade will ever become available and so we have decided to release 757 Professional for FS2004 only to satisfy the healthy demand from customers who tell us they are still using the older sim.

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>HUGE OUCH!!!!! PSS - care to comment on this??? Are you really expecting a response from the pricks at PSS? They've been leading us astray for more years than I care to remember. Lie after lie. Deleted post after deleted post. Lame excuse after lame excuse. Customer support (or lack thereof) that often borders on hostility and total contempt for customers. False advertising. Tricking people into becoming paying software testers. Releasing software before it's complete because they wanted our money sooner rather than later.All you aspiring entrepeneurs out there should think of PSS as one of the worst managed companies ever. You should promise not to use the shady business practices they so often employ.Mark I wonder if PSS will respond to my rant? If they do then we know they've deliberately been keeping us in the dark (and what a big surprise that will be!). If they don't then we know they're out of business.

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I wonder what happend to PSS, they didn't use to be like this. I remember when Graham & Co. had the fallout with PT a loooong time ago, PSS emerged as a customer oriented and innovativ fs add-on developer.I've been a customer from the very beginning and I find it sad to see them dissapear, however, from the looks of this forum it seems inevitable.Time to find all PSS files in our FS9 installations and backup. Search the forums here, I believe there used to be posts that described what/where to look for in order to make legal and working backups of your own installs.Cheers,Petehttp://members.aol.com/pzsoulman/myhomepage/logo.gifGIGABYTE Light 3D Galaxy II Liquid CoolingENERMAX Galaxy EGA850EWL ATX 850W Power SupplyNVIDIA nForce 680i SLI ATX Intel MoboCore 2 Duo E6700 1066MHz FSB 4M shared L2 Cache LGA 775CORSAIR XMS2 2GB SDRAM DDR2 800GeForce 8800GTX 768MB 384-bit GDDR3 PCI ExpressSBlaster X-Fi XtremeMusic 7.12 x Western Digital Raptor 150GB 10000 RPM 16MB Cache SATA Raid01 Seagate Barracuda 320GB 7200RPM 16MB Cache SATA 3.0Gb/sWinXP Home SP2CH Yoke/Pedals

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If anyone knows how to accomplish that, it would be ideal but PSS always had those wacky web installers, only thing local was the setup to launch the process. As unperfect as some of the packages are, There's a couple (57 and 77)I fly regularly and I think were actually quite nice in most respects. The thought of being without them in the future is disheartening to say the least. Jay EklundCAT VI Senior Captain KDENhttp://online.vatsimindicators.net/812321/764.png

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Fortunately, while it may cost some more money, both the exact same 757 and 777 are now available as downloads from Just Flight.Matthew

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>Fortunately, while it may cost some more money, both the>exact same 757 and 777 are now available as downloads from>Just Flight.>Whilst that is very true those of us who are predominantly using FSX will not get those two birds into the sky (unless someone knows different).And the fact that the forum heading says Messages posted to the PSS forum MUST be approved by the PSS Team. Your message will not appear until PSS does this and messages are appearing instantly would seem to indicate they are not bothered any more what people say or think.Now who has suggestions for alternative a payware 757 and 777 which are, or will in due course, be FSX compatible.

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Indeed this is very disappointing and certainly seems to be a reality.However, help is on the way at least for one of these birds. A very well known 767 Developer is working on a 757 which hopefully will not be too long in the making.Matthew

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Here's the link to the 777 backup procedure from PSS:http://forums.avsim.net/dcboard.php?az=sho...ing_type=searchI believe it's the same for the 757, but I'll keep digging.Hope this helps,Petehttp://members.aol.com/pzsoulman/myhomepage/logo.gifGIGABYTE Light 3D Galaxy II Liquid CoolingENERMAX Galaxy EGA850EWL ATX 850W Power SupplyNVIDIA nForce 680i SLI ATX Intel MoboCore 2 Duo E6700 1066MHz FSB 4M shared L2 Cache LGA 775CORSAIR XMS2 2GB SDRAM DDR2 800GeForce 8800GTX 768MB 384-bit GDDR3 PCI ExpressSBlaster X-Fi XtremeMusic 7.12 x Western Digital Raptor 150GB 10000 RPM 16MB Cache SATA Raid01 Seagate Barracuda 320GB 7200RPM 16MB Cache SATA 3.0Gb/sWinXP Home SP2CH Yoke/Pedals

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Hi,What I have done which has worked successfully is that I go to a computer that does not have my Flight Simulator on it and I create in the Program Folder a Microsoft Games folder and then the FS9 folder in that folder.I am then able to run the PSS installer and all the files are then downloaded and installed into that folder and I now have my backup.This will work for all the files that are in the FS9 folder. It won't of course back up the fonts or any other files which are located elsewhere.Hope this helps.Regards,Matthew

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>>And the fact that the forum heading says Messages posted to>the PSS forum MUST be approved by the PSS Team. Your message>will not appear until PSS does this and messages are>appearing instantly would seem to indicate they are not>bothered any more what people say or think.>No, actually that's not the case. A few years back posts did have to be approved by a moderator. There was, quite naturally, some objection to that by users and by those of us providing support. The requirement to go through a moderator was removed but the message is still there to this day and has never been removed by avsim."Customer support (or lack thereof) that often borders on hostility and total contempt for customers"I can't speak for others (now gone) on the support team but I hope that those users who have the Airbus have never, ever had a hostile response from me. I would be mortified if that were the case.Rob Elliott, EGPE InvernessPSS Airbus Support andAirbus Fleet Training Captain, British Airways Virtual airbus@speedbirdonline.co.ukhttp://www.speedbirdonline.co.uk/airbus.htmlhttp://www.bavirtual.co.uk

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>>>>And the fact that the forum heading says Messages posted>to>>the PSS forum MUST be approved by the PSS Team. Your message>>will not appear until PSS does this and messages are>>appearing instantly would seem to indicate they are not>>bothered any more what people say or think.>>>>No, actually that's not the case. A few years back posts did>have to be approved by a moderator. There was, quite>naturally, some objection to that by users and by those of us>providing support. The requirement to go through a moderator>was removed but the message is still there to this day and has>never been removed by avsim.>>"Customer support (or lack thereof) that often borders on>hostility and total contempt for customers">>I can't speak for others (now gone) on the support team but I>hope that those users who have the Airbus have never, ever had>a hostile response from me. I would be mortified if that were>the case.>>Rob Elliott, EGPE Inverness>PSS Airbus Support and>Airbus Fleet Training Captain, British Airways Virtual >airbus@speedbirdonline.co.uk>http://www.speedbirdonline.co.uk/airbus.html>http://www.bavirtual.co.ukRob, I don't include you in my statement about poor customer service. You've always been very helpful. The same, unfortunately, cannot be said of the two most recent support personnel of the Boeing forum, nor of PSS management.Mark

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