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Guest CodyHallowell

Reinstalling the PSS 757?

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Hello all I recently had to reinstall my Flight Simulator (texture issues) and as result most of my payware aircraft have problems. As I was sorting out all these problems I ran into an issue with my PSS 757 2006 package. When ever I start flight simulator (even if I start in the "default flight") using the PSS 757 the program crashes. I also can't open any of the fuel or passenger loaders. So, I want to reisntall my PSS 757 package, but with their recent closure I am finding it impossible. This is the message I get: > Cannot Connect to Data Server. Please Try again later. > This is due to a communixation error or high brandwidth demands I have my password and user name to prove I am a legitimate owner and really want to get my 757 back in the skies. Please, anyone know what I can do, is there some sort of alternate server?

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cody:the server for accessing the product is off-line as PSS is not a company at the moment.there is hope a PSSv2 will come together. see the link below (pay special attention to the second to last paragraph in this letter from a. waterfield) -http://www.phoenix-simulation.co.uk/--

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Unfortunately, that is not going to help much, waiting on the off chance that the company will rise like its namesake out of the ashes...Something needs to be done about this, and fast, perhaps by providing an offline installer to legitimate owners. There seem to be quite a few people affected by this...Andrew

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">Something needs to be done about this, and fast, perhaps by>providing an offline installer to legitimate owners. There>seem to be quite a few people affected by this..."I completly agree, I love the product and I fly it the most out of all payware aircraft. Its just such a common aircraft and truly a wonderful aircraft. I find it a bit unfair that I purchased the product and now can't use it... Please PSS, provide me a simple way if reistalling!

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Unfortunately there isn't going to be a simple way of installing it until PSS is again a viable company. I'm cringing at the thought of manually installing the 777 and 757. Fortunately I have all of the files...unfortunately I have to install them the hard way.

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Same trouble here.I changed my PC on the 15 of february and when I wanted to reinstall all of my add ons, I came to the surprise that i couldnt.Unfortunately, I dont believe I have a copy of the files, i dont think PSS allows for files to be saved?But still, There should be some kind of connection, at least for the ones who already have purchased the product, i understand why the new purchases have to wait, and I also understand that the website might have been going through very difficult times, but still a costumer should be able continue using what was once purchased.thats my two cents, and also i hope we get an option for installing it soon, its been over a month already.Cheers

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PSS is out of business. Period - full stop. It is possible that a new company may be formed, but that remains to be seen. New purchases may be made via Just Flight.DJ

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Hey guys,So I have had my 757 installed and running and all is well. Well that is until recently. When I go to load the airplane, the panel loads then about 5 sec later, the sim crashes and it throws a pss-757.gau error. It does the same thing for the 777. What can I do.Thanks,Adam Yeagle

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Well, first the usual questions...What are your system specs, and what has changed? If everything was running fine, and now no longer runs, something - no matter how seemingly trivial - changed. Do you start up with the default flight and then switch to the PSS plane once the Cessna is all loaded? Have you installed OS updates? A new graphics card? New drivers? Did you switch from XP to Vista? We need more information to have a hope of helping you. I also suggest you start a new thread so that your question doesn't get lost in this one.DJ

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OK I have given in I couldnt stand the fact that I was not flying the 757. I went browsing thru my external hard drive and found that I had backed up every file I had before my fs9 had crashed. I have managed to reinstall my PSS 757, But there is a slight problem . I cannot view any of my digital gauges. I have everything else like all the analogs, But there is no FMC no digital gauges like EICAS, Engines EICAS, HSI, Attitude Indicator Etc. Can anyone help with this problem. I spent about two days now trying to figure out which file I need to copy from my external hardrive to finally get this bird back to 100%.Thank You !!!

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It sounds as though you need to find Baloo.ttf and IRS_____.ttf and drop them in the Windows/Fonts subdirectory...DJ

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DJ - Thanks a million dude !!!I have managed to reactivate all my PSS products. I am so happy.I must say, I pretty much figured it out all by myself. Except the Gauges couldnt put that one together. LIke I said DJ thanks again, couldnt do it with out your help !!!Happy Again !!!............. LOL

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I thank you as well! Considering I may have the same issue when I manually install the 757/777, it was good to see the link you provided for the fonts.

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Everyone is very welcome. We all owe special thanks to Ben Jones who was good enough to provide the fonts and a number of paints at http://www.xsimulate.net/temp/PSS ...I'm a relative newcomer to these planes - I got them from JustFlight recently. I must say they are very well done, and I really enjoy flying them; the 757 especially. Obviously they aren't perfect, but neither are any of the other high line payware jets that I have.DJ

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Hi folks,Being one of the victims of this tragedy, I am depending on the original server. I had a complete computer crash and had to re-install Windows XP Home edition SP2 included. Now I can't install my PSS Concorde, PSS Boeing 757 and PSS Boeing 777 anymore. :-(I will never download this kind of software anymore without having the complete package. I believe "Just Flight" offers the complete package, am I correct?Kind regards,Ruud.

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JustFlight offers the complete package(s) for the 757/777/A320/Concorde/Dash-8 with the downloads patched to the latest levels. CD versions have patches in the support area that must be installed to bring things up to date.Regards,DJ

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Ruud,Did you have to format your hard drive; or at least the portion with the FS9 folder. If not we can talk you through a manual re-install.If you have really lost the lot, JF have them all for sale and do provide some added value. For example, their printed manuals are a big extra {and the Concorde is particularly good} and the 757 also has a good VC on/off option if you need it. The aircraft are fully updated to the latest PSS standard {indeed the 757 has a couple of bugs fixed which were still in the final PSS release!}Download or CD/DVD is a personal choice but they do seem to react quickly and get the CD away in a couple of days at most.John RPS And, no, I am not a member of JF!!

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Hi John,Did you have to format your hard drive; or at least the>portion with the FS9 folder. If not we can talk you through a>manual re-install.Unfortunately I had to re-install Windows that means all "old" data is lost at the C drive. It also means all files at the C-drive, stored by PSS installs, are gone as well. As I did not realize at the time PSS has gone, I used the install file(s) with negative result. So I removed everything from the PSS software from the D-drive where the simulator resites and tried again. Of course with negative reslut again.This means I only have the install files left which keep on looking for the server that does not excist anymore as I know now.Thanks for your offer to manual install but as I understand now it is not possible anymore.>If you have really lost the lot, JF have them all for sale and>do provide some added value. For example, their printed>manuals are a big extra {and the Concorde is particularly>good} and the 757 also has a good VC on/off option if you need>it. Well I really don't need the manuals for the 757 and 777 but without the Concorde manual I still can't fly with it. The question is if I download software from JF, do I get the complete package without the need to be online (perhaps except for the registration) or do I have to download other files like it used to be at Phoenix?It is in fact a shame: pilots like me lost a relatively lot of money through this.Anyway thanks so far. I have to buy them again I am afraid.Regards,Ruud> The aircraft are fully updated to the latest PSS standard>{indeed the 757 has a couple of bugs fixed which were still in>the final PSS release!}>>Download or CD/DVD is a personal choice but they do seem to>react quickly and get the CD away in a couple of days at>most.>>John R>>PS And, no, I am not a member of JF!!

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DJ,Thanks for the info. I will gently ask :-bigangel my wife and look her in the eyes :-)Regards,Ruud.>JustFlight offers the complete package(s) for the>757/777/A320/Concorde/Dash-8 with the downloads patched to the>latest levels. CD versions have patches in the support area>that must be installed to bring things up to date.>>Regards,>DJ

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Ruud,A great pity. PSS put very little in the C: drive and nothing that could not be easily replaced from this forum. All the PSS files you would need were in your FS9 root folder on your D Drive.Ah well: C'est la vieBut if we can do anything else to help, please post back.John R

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Hi there John.Thanks for your kind offer to help. As soon as I get home I will discuss the whole matter with my financial manager :-smile12 And I will let everybody about my findings.Regards,Ruud>A great pity. PSS put very little in the C: drive and nothing>that could not be easily replaced from this forum. >>All the PSS files you would need were in your FS9 root folder>on your D Drive.>>Ah well: C'est la vie>>But if we can do anything else to help, please post back.>>John R>>>>>

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I'll jump in here ... I have a new computer with Vista. FS9 and FSX are installed and running well, but I have not been able to understand how to manually re-install the PSS-757 and 777 on the new computer. All files and installation are still present on the old computer and I am networked. How do I move the files from the old (XP) computer to the new (Vista) computer? I have tried, but when I try to load the 757 or 777 in FS9, the FS immediatley crashes. Can you walk me through it?In order to deal with some of the Vista file-sharing issues in "Program Files", I installed FS9 in a different directory from the default - it is not in "Program Files/Microsoft Games".Gus

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DJ,Now I am home I searched for that package you informed me about but I only find the individual packages but not the complete one.I guess you meant the individual packages:Boeing 777 Professional... Euro 44,95Concorde Professional.......Euro 29,95Boeing 757 Professional... Euro 44,95-------------------------------------------Total..............................Euro 119,85Nice! But that kind of money I never paid in the past. The Concorde I recall was a special offer from PSS : Euro 10,00 The 777 took something like Euro 32,95 as far as I can remember...I think I take the 777 once again.Thanks everybody for your replies!Kind regards,Ruud.>JustFlight offers the complete package(s) for the>757/777/A320/Concorde/Dash-8 with the downloads patched to the>latest levels. CD versions have patches in the support area>that must be installed to bring things up to date.>>Regards,>DJ

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