V 4.2 registration problem

[mwilk 1,106]

Hello, I'm trying to upgrade to v 4.2. I followed the instructions and made sure i had the previous updates installed. I installed the 4.2 update, requested a new registration key,recieved it, and went through the process to renew the registration. When I do that it doesn't register the software. Any suggestions?

[jd 57]

make sure the product id that you sent, is the product id after the 4.2 updatejd

[mwilk 1,106]

jd, I believe it was but I sent another key request just to be sure.

[mwilk 1,106]

jd, Received a new key. That did the trick.