Activation problem

[Fido 0]

Hello,I just got a new system and installed my copy of RC 4.3. I'm trying to activate it now, but even when entering the key which was send to be by email, it keeps prompting me to enter my key again.Your help is much appreciated.Thaks,Fido

[jd 57]

Is this vista?If so, you have to right mouse click on the .exe or the shortcut, and then click run as administratorIf not vista, is there a minus sign in front of the product id? Did you include it, in your key request?If neither of these, could you send a screen capture of the registration screen, and the keyboard.dat file from the rcv4 directory, where you are running rcv4.exe from?Thanksjd

[Fido 0]

My platform is Windows XP Professional SP2. I have included the minus sign infront of the number when I send it by email. Should I try again?Thanks,Fido

[Fido 0]

My platform is Windows XP Professional SP2. I have included the minus sign infront of the number when I send it by email. Should I try again?Thanks,Fido

[Fido 0]

RC team have the best support in the FS community. Your email solved my problem. Thank you so much.Cheers,Fido

[jd 57]

maybe you can add another little banner at the bottom of you signaturejd