Registration key and reinstallation of RCV4

[RogerPotie 0]

jd,Maybe I am too much in a hurry. And then making lot of mistakes.I installed RCV4 on November 8th on my desktop PC where FSX is installed.I bought a new laptop a month ago. I installed RCV4 on this laptop used as client PC.I requested a new key for product id 2129792102 but with an e-mail address not matching (I think) the original e-mail used in November.I didn't get an answer but I am maybe to much in a hurry as I said. (1/4 hour wait - I supposed that the answer would be an automatic computer answer). I then tried to use the original key used in November. That doesn't seem to be recognized (normal). I send again a request with what I think was the the original e-mail address.No answer. I tried again by inserting a minus sign in front of the product id. No answer.Sorry if I seem impatient but usually these procedures are automated with many suppliers and the answers are practically immediate.So now I probably introduced lot of rubbish in my request. Now I stay on hold until you tell me what to do.Sorry again.

[RogerPotie 0]

O.K. jd.I received the key and started RCV4 on the client PC.I mixed up to be quick and precipitation.I also found out which e-mail address I used.