RENO-TAHOE INTL 64bit Pro

As I explained to you in our email communication this afternoon you are pinning your own AI Traffic issue and GSX problem on the Reno product. I really have no clue what is causing AI Traffic not to show up at all at the Reno airport. I have MyTraffic and it works perfectly with the Reno product; so does other Reno product customers who have that and other 3rd party AI traffic engines. MyTrafficX product is a third party product that works independently from the Reno product. We only provide afcad files to allow for airline parking (at appropriate gates) and GA areas of the airport, that's all. But, let me explain again:

First of all, the Reno product is comprised of simple BGL and texture files that cannot, in itself, cause your 3rd party products not to work, operate erratically, or crash your P3D. There are no modules or simconnect-related files included within the product that would cause missing AI traffic, and GSX to crash your P3D. Second of all, you are expecting me to delve into other 3rd party products which I have no control over or inside product knowledge of to help you make them work. I cannot fix something that is NOT directly related to the Reno product in any shape or form. Rather, I can only refer you to those 3rd party product developers who are owners of the product who can assist you. The product was released early Tuesday morning this week, and you are the only one that has issues with other 3rd party products that has zero correlation/effect on how the Reno product works and vice versa. As far as my own product goes, there is absolutely NOTHING for me to fix.

Finally, I have already given you refund for the product since you cannot accept my explanation which is straight forward and clear for anyone to understand. It is kinda sleazy to receive the refund, keep the product on your system for free, and then babble your displeasure with product support at this forum. If I were you, I'd immediately get in touch with the 3rd party developers responsible for their products to assist you directly with their products.

And yes, I am just one guy working out of my home doing this for a living, so I hope that isn't a bad thing.

21 hours ago, Mark Niebauer said:

I'm not bashing PACSIM as he was responsive in communications. The scenery is very nice looking. The other issues I am pursuing with the other developers to see why only the KRNO area is not receiving any traffic from mytraffic and is the only area in my sim that is doing this. very weird. It is also very weird that only this scenery is crashing when GSX is used. If it is my setup, then I need to find out why.  I never have these kinds of issues with FLightbeam or FSDT and most other sceneries. I dont see how orbx global could affect this either, but I am pursuing that as well. There has to be a reason for these anomolies. PACSIM is the first and only developer to come out with the KRNO area as far as I know. It will probably be a race for other developers now. . .lol

Below is what you wrote me. I now urge you to pay for the product currently sitting on your system which you got for free. Expect a Payment invoice from me today.

Very dissappointing software.  I guess I will uninstall it and not use it  if there is no support and not even a forum.  I'm sure someone else will come out with one that does not have these problems.  What a loss of my money again!! I will avoid PACSIM products from now on and stick with FSDT and flightbeam. At least they work with all plugins and have forums and proper support..