sautrand

Hey Guys, I have also been able to get it to work. These are the steps that support directed me to take: " I think what you are seeing is a sound bug that was uncovered and I may have a work around for you until we can push the update out. Please take a look in the P3D/PMDG/PMDG_747_QOTS II folder and look for a file called "747QOTSII_Options.ini". Open that file with Text reader and delete the SOUNDDEVICE line from it and then save it. Start P3D as Administrator and see if that resolved the issue." I also excluded my P3D folder in Windows Defender. Hope this helps those that are still having issues. Scott

I haven't manually deleted anything yet. It says not to in the read me file that comes in with the installer. May have to give it a try. Currently working with tech support through the PMDG ticket system. I'll post any resolutions if we find one.

Hey guys, I am also having some issues with getting my new 747 to initialize. Simulator freezes up once the count down reaches 0. I have reviewed different forums to see if I could find a workable resolution and haven't been able to find one as of yet. I have re-installed both Prepar3d v3.4 and PMDG 747. I have also uninstalled and re-installed all three simconnects and still no luck. All default aircraft and my PMDG 777 works perfectly fine. I even tried lowering the graphic settings to min...No luck. At this point, I am at a loss and need some help. I have submitted a ticket already but maybe someone else has some ideas. Below are my computer specs. ASUS ROG MAXIMUS VII FORMULA Intel Z97 CORSAIR AXi Series AX860i Intel Core i7-4790K Devil's Canyon SAMSUNG 850 PRO 2.5" 512GB SATA III 3-D Vertical Internal Solid State Drive (Prepar3d install drive) CORSAIR Vengeance Pro 16GB (4 x 4GB) 240-Pin DDR3 SDRAM DDR3 2800 Corsair Hydro Series H110i GTX 280mm Extreme Performance Liquid CPU Cooler 2 x Asus GTX 1080 SLI Windows 10 64-bit Scott Autrand