Debugger0

Thank you both for your useful answers. I did not know that the real devices can be configured that way. Now it works! I also didn't know that there was mainly one person behind the company.I understand that an individual cannot answer every support request immediately. I now appreciate the work better. I have successfully switched to 8.33 kHz and I am satisfied and happy. Thank you again Jim and thank you Jean-Luc. Martin

Hello, since my technical question about the GNS (seperate thread) remains as unanswered AND the question of whether this is the official support forum also remains unanswered, I wonder if any of you know of any official support from Reality XP (the company). On their website, the support site (not too easy to find) points to community forums (like this one) and a FAQ, that only covers purchase, installation and piracy. No other technical questions. No mail address, no contact form that I can fill out. Is there such thing as an official Reality XP customer support, that is not community based, like this forum? thank you in advance Martin

I have to correct myself on the alternative option to choose VOR-Frequencies by using the nearest page. This option depends on 1. The GNS430 database would be up to date. At least for the COM frequencies this is not the case 2. I never need any other frequency than those in the database, which (again for COM) is sometimes different, at least when flying in VATSIM. According to the Reality-XP-Website, THIS is the official RealityXP-Support-Forum. Is that true? best regards Martin

Hello, I am using the RealSimGear Garmin 430 and the RealityXP 430. When I turn the small button of the left rotary encoder, it is supposed to change the KHz part of the COM-Frequency. It does, but only in 25 KHz steps. The command, sent by the RealSimGear when using that encoder, is by default "sim/GPS/g430n2_fine_up=sim/GPS/g430n1_fine_up" and "..._fine_down", which produces 8.33 KHz-Steps on the X-Plane standard Garmin 430. When pushing the Encoder, I am able to change the NAV-Frequency. The default command works fine here. To force the COM-frequency change on the smaller encoder to be 8.33 KHz, I changed the command in the CommandMapping.ini (of the RealSimGear Plugin) to "sim/GPS/g430n2_fine_down=sim/radios/stby_com1_fine_down_833" and "...._fine_up_833". Now, the RealityXP 430 has the correct frequency changes for COM just like the Built-In-Garmin. But now I cannot change the NAV-KHz at all using this encoder, so the solution is not perfect. I can, however, tune in NAV-Frequencies by using the "nearest" page and selecting them with the right rotary encoder and pressing ENT, but that is just a work around. So, what is the correct way, to force RealityXP 430 to use 8.33 Stepping with the "...g430n1_fine_up" command? I could have asked this in the RealSimGear-Forums as well, but as the hardware works fine with the default X-Plane Garmin, I assume it is a software related issue with the RealityXP (-settings). Most likely, not too hard to solve?!? Thanks in advance. Martin