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Dez

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Posts posted by Dez

  1. Posted

    On ‎6‎/‎11‎/‎2019 at 10:12 AM, pete_auau said:

    so  far  you havnt  said  what  doesn't  work and  what is  your issues  seems  that it  pc related  issues  at  your  end  other  wise  everyone  would  have  issues

    The Chase Plane, 737 Immersion, 747 Immersion, 777 Immersion, because my accounts been suspended.

  3. Posted · Edited by Dez

    50 minutes ago, MaDDogz said:

    Dez, is oldprop dealing with this via email?

    has your other valid licensed payed for software, been reactivated yet?

     

    There's currently an investigation going on my Paypal purchase. As soon as this dispute is resolved the account will be active again.

    Again, they should not actually suspend my accounts when there are other products that I have paid for.

  4. Posted · Edited by Dez

    1 hour ago, Richard McDonald Woods said:

    Many users of the OldProp products are very happy with them.

    You are basing your argument on 'the product doesn't work as it should'. I am not sure that you are the best judge of how it should work.

    Comparing the product's function to the the advertised functions may be the only way that you can win. I am not aware of what you are claiming is the mismatch.

    I have paid you for products Chase Plane, 737 Immersion, 747 Immersion and 777 Immersion which I have had no problems at all and very happy with them. And you don't understand my point Richard (doesn't justify to suspend my accounts when there are other products that I have paid for).

  5. Posted

    8 minutes ago, Reader said:

    Since you have chosen to share this, can you explain why you don't want to pay for the product in question?

    I was trying not to go for a refund but unfortunately the product doesn't work as it should.

  6. Posted · Edited by Dez

    10 minutes ago, odourboy said:

     

    All and all, I suspect there's more going on than the OP suggests. 

    Hi Mo,
     
    Currently your account has an unpaid balance for the Paypal dispute. As I said we are here to offer the utmost customer experience and make sure the software work without any hassle. We don't allow refund for software but we are always open to help and if the software doesn't work of course a refund would be issued.
     
    Regards,
     
    OldProp Solutions inc. Michaël Villeneuve-Normand
    Co-Founder, OldProp Solutions inc.
     

  8. Posted · Edited by Dez

    Old Prop  Suspend my accounts

    I had to send this E-mail to Old Prop company.

    First of all you have no return policy stated on your website.  Secondly, we are only disputing one product which has been paid for but awaiting for refund through Paypal dispute process.  However, I have paid you for products Chase Plane, 737 Immersion, 747 Immersion and 777 Immersion which I have had no problems at all.  Why can’t I use these products as these have been paid for? 
     
    Has anyone experienced this before?
    Mo

  15. Posted · Edited by Dez

    14 hours ago, Olympic260 said:

    Gents,

    I removed a bunch of  irrelevant posts regarding the OP  question. Please keep it polite...

    Mr Makris

    Don't understand why you removed the post whether it was relevant or irrelevant.  I follow your rules and put my name.  You only said that you would delete posts if people hadn't put their name against it. 

    Dez

    • Upvote 1

  17. Posted

    44 minutes ago, Rafal said:

    This is an anti-piracy step also used by several other developers.
    The assumption is easy: if you didn't buy the product, you don't need support.

    Plus they are selling at Flight1 which means 'zero risk' policy.
    You buy it, test it for up to 30 days - if you don't like it, you get your money back.

    I find it all very fair actually.

    Thanks for the info,much appreciated.

  18. Posted

    I would like to see the review on the Quality Wings forum about the 787 before I purchase it.  If this product is good why do you have to make it compulsory to purchase before being allowed on your forum to look at reviews from the support?  Why cant you run your forum like Avsim?  It would be nice.

  19. Posted

    On ‎5‎/‎24‎/‎2018 at 11:04 PM, jrgaz said:

    Started flight simulation 3 years ago with FSX Steam Edition after purchasing a good computer.  Fell in love fast and started buying many add-ons.  First was the PMDG NGX.  Wow!  After, I continued with the NGX extension pack,  777-200, 777-300er, and of course, the QOTS V3.  These aircraft are truly amazing,  great work PMDG.  Many other aircraft add-ons, weather, sky textures, and sceneries were also purchased.🤑🤑🤑

    About 9 months ago I downloaded X-plane 11 and since have used it almost exclusively.  Now and then I go back to FSX for a PMDG flight but I find the flight dynamics and fluidity unbearable compared to X- Plane 11.

    Didn't want P3D, too expensive, and since I'm not a pilot in training irl using it for education, I can't use it legally(for entertainment).

    Have since bought several high quality add-ons for my new sim and am loving every minute of it.  

    Recently, with my SSD storage space starting to run thin, I freed up 80GB by uninstalling everything related to FSX.😥😥😥

    So I say thank you PMDG, keep up the great work, and I hope that one day, one of your amazing aircraft will be available for us X-Plane 11 Users.

    John Gaasbeek

    All the best Sir, never mind what others say in your post.

    MoDez

    • Upvote 2
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