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Hello , Do more people have a problem with the attitude of simmarket? I have bought The addon Flytampa there and having a lot of oom`s whit this product. Here`s the conversation , please let me know what i can do to get FlyTampa EHAM to work. ( Hains Reitsma Date: 10/30/2017 Status: Open Hello, I have tried for almost a year to get flytampa schiphol to work. However I have been getting oom. At every flight and bin on a lot of forum s looking for answers. To make a long story short, I am very disappointed in this product and it's support on fsx. Can I get a refund. Because there is no fix on the side of flytampa. Kind regards, Hains Reitsma --------------------------------------------------------------------------------------------------- Jorge - Support Date: 10/30/2017 Status: Closed Dear Customer, Has you writte in your ticket, you bought it almost a year ago. We are sorry but we can´t give you a refund. Try to get support for your issues in the developers page. regards ------------------------------------------------------------------------------------------------ Hains Reitsma Date: 10/31/2017 Status: Reopened Hello, That is very disappointing. I bought this product at your store and hooped you take responsibility for it. At all forums the problems are enormous using it on fsx. I would urge you to push Flytampa to a working product. and still have a refund till the product is working. I bought a lot of products in your store and will be doing so if we get to a solution. A simple ( We are sorry but we can´t give you a refund ) isn`t suitable. Hains --------------------------------------------------------------------------------------------------------------------------- Marty - Support Date: 10/31/2017 Status: Closed but it is all you are going to get, we are sorry but we can't give you a refund. Jorge - Support Date: 10/31/2017 Status: Closed Dear Customer, Please understand that you bought this product a year ago. It´s like when you bought a car and one year after you go to the car dealer and want´s to return it. regards ------------------------------------------------------------------------------------------------------------------------------ Hains Reitsma Date: 10/31/2017 Status: Reopened Hello, This is software and doesn't ware down. Nor is its value decrease. You know the sim world right, tweaks all over to try to fit in the addons. I have more airports and the all work whitout causing a oom. Within 8 days it impossible to try to get it to try all options. To let it work I have to shut everything els off. But if this is where you stand for I will spread the word at the sim weekend in the Netherlands this weekend. This is not what I want. But it's my duty to warn fellow simmers everywhere. Kind regards ----------------------------------------------------------------------------------------------- Marty - Support Date: 10/31/2017 Status: Closed yes, 8 days, not 10 months.... do whatever you want to do... enjoy! regards -------------------------------------------------------------------------------------------- Hains Reitsma Date: 10/31/2017 Status: Reopened Hey, Well that's a clear answer. I understand your point about that I have the pruduct for ten months. So let's forget the refund. It's quite a beautiful addon. The problem is that even with the lite packed I get oom. Therefor I as for your support. I'm sorry fore the harsh tone in my response. But I hope you understand that I'm desperate to get it fixed. I bought it because I live in the Netherlands and fly a lot from and to eham. Best regards Hains ------------------------------------------------------------------------------------------------------------------------ Jorge - Support Date: 10/31/2017 Status: Closed Dear Customer, Pplease be reasonable, don´t wasteour time with problems that aren´t problems! This ticket is now closed. Don´t reply! ))) Do some of you have the same experience? Without the help of simmarket i would like to get flying in and out of eham without oom`s ? Kind Regards Hains Reitsma