User Name and password

I know about all the server problems, finally was able to get to the link to download. Download Accelerator caught it, I tried to start it, then it asked for a user name and password. I entered what was sent in my email, x checked it with what i had copied on date of original purchase. Didn't work, tried using my name as user name, didn't work, I tried swaping the numbers around from user to password, nothing worked, whats the deal?!Nicholas MathewsC-130E Hydraulic Systems MechanicYokota AB Japan