Supporthello, Back in August of 03 I had received and email download link for Version 1.2 (SU2) however after downloading and discovering that I needed winzip or similar program to unzip it, had decided not to install the PMDG 737NG. since then I have purchased winzip 9.0 and would now like to redownload the complete 600/700 package again. I had it installed previously before SU2 came out but since SU2 required a complete removal uaing the removal tool, It's no longer on my computer. I don't have the downloaded version 1.2 SU2 file anymore and would like to download the complete package again. I have sent PMDG an email with my previous confirmation # and password, but have yet to get a response.If anyone at support reads this post, please advise me what to do to get back on track with the 737NG 600/700 and after I get it all set up I can go ahead and purchase the 800/900 packageThanks in advance for any help renderedGary W. Norris

Gary,From the website:"Please send a detailed email to: [email protected] and provide your name, approximate date of purchase, Confirmation ORDER ID (if possible!) and any other information that may help us identify you and your order. DO NOT SEND YOUR CREDIT CARD NUMBER, NOR WILL ANYONE FROM PMDG EVER ASK YOU FOR YOUR CREDIT CARD NUMBER."They should be able to get you back in business.