Changing E-Mail Address Troubles

[Guest MarkC]

Hello,Trying to change my e-mail address with Vatsim. However, using "Change e-mail address" form bounces back and tells me "It appears you are not using a valid ISP". If I then try and use the "Contact Member Services" form I get a pop-up that states please use a valid e-mail address and does not let me submit the form. I have tried a total of 4 different e-mail address from 3 different ISP's on both forms and am getting the same result. Is there anyway to contact someone from the staff directly?Thanks,Mark Campbell810023

[Guest dweese]

what type of email address are they?Vatsim does not alow hotmail and other free email services.

[Guest rcritz]

What email are you trying to use, both as the new email in your account and in the membership help form?

[Guest MarkC]

The two different ISP's I'm trying to use are .msn and .sppcSame ISP's were used for both new email in my account and the membership help formThanks,Mark Campbell810023

[Guest rcritz]

That actually doesn't give me enough information to help you. Neither of those is a valid email address. The membership help form requires that you provide a valid email address however it does not care what email address you give it, as long as it is one to which the membership department can reply.