Hi,I have tried to join Vatsim a few days ago now.I accidentally used a wrong e-mail on the registration screen.I have now tried 5 times from different mail clients to send a mail to [email protected] but keep getting a message back:Delivery to the following recipient failed permanently: [email protected] details of permanent failure:PERM_FAILURE: SMTP Error (state 10): 550 unknown userI have written a message on the membership problem page on the vatsim site itself, but still have not received a response.I cannot create a new account with the correct address, and cannot seem to communicate with any of the membership help at vatsim.Is there another e-mail or contact I can use, so that someone can help me with this login?CheersChris G

Hi Chris,I'd suggest you try the new "Comments and Feedback" form, as that appears to be both working and being read regularly.Look on www.vatsim.net under Member Services>comments and feedback. Let me know if you still have problems with that.RuthDeputy Director, VATSIM-UK

Dear Chris,The correct way is to go to http://vatsim.net/mememail.php and submit your request.There is somebody on duty to handle your request on a first come first served basis.Please allow us some time for that.Regards,George PapanikolopoulosVATSIMData Audit Manager

Thanks everyone.Got it sorted. Apparently the e-mail I was sending to is not in use anymore. I have got my account set up fine now.Thanks AgainCheersChris