Jump to content

Sign in to follow this  
Guest

Active Sky 1.7 1.8 Download Metar Files

Recommended Posts

Guest

Hello all togetherit was very stressful to get help or support for this program. The support@hifisim.com email there was no answer in the last 3 weeks of my mails. Than I find this forum and I hope I can get help here.I purchased the Active Sky program 1.7 4 weeks ago. I installed it and make all necessary settings in FSUIPC, FS2002 and active sky. But I'm not able to download any Metar file. Everytime I get a timeout error independent what time I try to download. Then I update to 1.8. And even with the new low bandwith option I get the same error while downloading the winds data (timeout). So I purchased this program 4 weeks ago and up to now I'm not able to use it, because I have no Metar file. And no answer to my mail to support@hifisim.com.Very funny. I hope any other user can help me. Yes I have only a modem but because of the compression I get data transfer rates of 14 kb/s (that means double of ISDN) until the error message.Peter

Share this post


Link to post
Share on other sites

Peter,I am very sorry you did not get any help so far. I get all the support e-mails forwarded to my personal e-mail account and never got anything from you. I do save all e-mails that I get and I just double checked.Your connection rate may be the problem. Can you change the compression to increase the rate? There is a timeout limit in AS and at the server end. I know this isn't much help, but I will continue to work with you until we get you up and running.Again I am sorry.Hope this helps,JimActiveSky Support

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

×
×
  • Create New...