Hi, I had a hard disk crash, I installed a new disk, as I have a backup spooler which takes a snapshot of the whole system, allowing the complete system to be regenerated.Everything is ok except Active sky, first when I launched the program it asked me to browse to the Active sky exe, then promptly reinstalled the program, now when starting up it gives this message:Runtime error 372Failed to load chilkatzip from chilkatzip.dll, your version may be out dated, etc.The chilkatzip.dll is in the FS2004 main folder.Does this mean that the backup has currupted the registry for your program? I have tried to uninstall and reinstall but still the same messageRegards Nigel

Hi,Looks that way. Uninstall using the Control Panel in Windows. Delete and parts of the AS2004 folder left behind. Make sure chilkatzip.dll is gone. Seaqrch your registry for any signs of AS. Then try a reinstall.Hope this helps,JimActiveSky Supporthttp://www.hifisim.com/images/as2004proudsupporter.jpg