Just purchased ASV upgrade version and am unable to download!Four attempts (Anti virus/Firewall off.) each time zip is incomplete (only 8Mb/65Mb.) Also very slow, 49 Kb on a 2MB BB connection. Computer has now been tied up for several hours! Not a happy bunny! :-violin Regards,Gustav.

>Not a happy bunny! :-violin >>Regards,>Gustav.At last on the 6/7 attempt!Also wasted a lot of time on this link on the website: - "For order and download support, or to request a new download link, please visit SimMarket at http://www.simmarket.com" Having had a previous order with these people the query was processed so far before becoming apparent it was tracking the wrong order number...! All very time consuming. :-hmmm Regards,Gustav.

Hi,Please send me an e-mail with your purchase information and we'll take care of this.skorna AT comcast.net orjim AT hifisim.comHope this helps,JimActiveSky Sales and Supporthttp://www.hifisim.com/images/asv_dev_team.jpg http://www.hifisim.com/images/asv_proud_supporter.jpg