Hello!Once again, thanks for you great product and support. I'm having a problem when trying to uninstall ASV. After creating the Full Installation package for ASv6, i went to Add/Remover programs, and had the following listASV - ActiveSky Version 5ASV EnhancedI successfully uninstalled ASV/E, but when I tried to uninstall ASV - Active Sky Version 5, I got the following message:Error 1316. A network error occurred while attempting to read from the file C:WINDOWSInstallerASV-ActiveSky Version 5.msiClicking OK, leads to a : Fatal Error During Installation.I installed and ran ASv6 successfully, but I'd like to totally remove ASV. I also discovered that there's no Installer folder in my Windows although I though that it could be a temporary folder.Any suggestions? Thanks in advance

Hi,In your Modules folder is there an ASV folder with many files in it?Hope this helps,JimActiveSky Sales and Supporthttp://www.hifisim.com/images/asv_dev_team.jpg http://www.hifisim.com/images/asv_proud_supporter.jpg

>Hi,>>In your Modules folder is there an ASV folder with many files>in it?>>Hope this helps,>Jim>ActiveSky Sales and Support>http://www.hifisim.com/images/asv_dev_team.jpg>http://www.hifisim.com/images/asv_proud_supporter.jpgYeap!

Hi,You may need to download and install this:http://support.microsoft.com/default.aspx?...Ben-us%3B290301Looks like your registry has lost track of things.Hope this helps,JimActiveSky Sales and Supporthttp://www.hifisim.com/images/asv_dev_team.jpg http://www.hifisim.com/images/asv_proud_supporter.jpg

Thanks! This seems to do the trick. So I guess I can manually delete the entire ASV folder now?

Hi,Correct!Hope this helps,JimActiveSky Sales and Supporthttp://www.hifisim.com/images/asv_dev_team.jpg http://www.hifisim.com/images/asv_proud_supporter.jpg