Hi everybody!Maybe this is a silly question: I am using ASV6, upgraded from ASV 5. Since having applied SUP 3, even after de-and reinstalling the whole enchillada, ASV6 (working in online mode via modem, fire wall properly configured) ain

Hi,If you are using I.E. see if it is set to work Offline. That option is under File on the menu bar. Is that it?The upgrade mode is not the cause of this.Do you connect through a proxy server?Can you access our web page?Hope this helps,Jimhttp://www.hifisim.com/Active Sky V6 Development TeamActive Sky V6 Proud SupporterHiFi Beta TeamRadar Contact Supporter

Hi Jim!Amazing how simple solutions can be! Yes, it worked!Thank you! Excellent service indeed!Yours Michael

Hi,Great!! Which solution was it? Hope this helps,Jimhttp://www.hifisim.com/Active Sky V6 Development TeamActive Sky V6 Proud SupporterHiFi Beta TeamRadar Contact Supporter

Hi Jim!It was I.E. set to offline!Blame on me!Thank you again!Michael