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SimFlyers - Uncharacteristic Poor Support

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Has anyone else experienced uncharacteristically poor support from SimFlyers as of late? In the past, these guys have been right on the money with answering support e-mails and responding to messages in their forum. Lately, however, support seems to have dried up and died on the vine. Judging from the state of the forum, I get the impression I am not alone in this sentiment. Anybody know what's up?I'm beginning to rethink my next SimFlyers purchase, considering I can get no assistance on my current one. Disappointing *sigh*.J

I'm pretty sure that there working on it As I see, Wolfgang had responded to your InquiryAnd Might just be: A) Trying to reproduce the problem :( Is trying to fix or find out why it's happening C) Can't reproduce it Keep in mind I remember hearing some where on VacationSo maybe have a Little patience before Slagging them on a Public Forum Remember these people have Real Lives to And your not there Only Customer Cheers

Clarke Kruger - CYEG 

 

 

I had a problem that I thought was caused by the new SimFlyer KORD... I sent a request for support and got an answer in very short order - Even though it took more than one exchange, Wolfgang and the SimFlyer team were excellent. Many thanks Wolfgang if you are reading this.Paul

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