Third Party Vendor Support

In these times reading posts with complaints about 3rd party vendor non responsiveness it is comforting to report that FlightSoft's support is outstanding. Their Hong Kong scenery disk is fantastic. But a friend of mine had a problem with some land tiles that appeared where the water should be at the end of Kai Tak's famous runway 13. I emailed the contact at FlightSoft and I was pleasantly suprised to get a response right away from their president. He jumped on this problem with all four feet. Of course, it was not a problem of Flightsoft's making but appeared to be some inapproprate scenery.cfg entries.The detail in this Hong Kong scenery is amazing. There seems to be only one nostalgic thing missing. And this will show the level of detail we are talking about. The hundreds of horizontal bamboo laundry poles at each window on the apartment houses on final to Kai Tak's runway 13 are missing. Laundry poles!! I was always amazed by the sheer number of them and I will miss seeing them in real life now that this approach is no longer available. Kai Tak was one of the great white knuckle approaches in the world, especially at night. It is up there with Congonhas or Templehof. Maybe someone will do the buildings on the approach to these two someday as FlightSoft has done in Hong Kong 2004. There is nothing like looking out the window upwards into people's apartments when you are on final seeing the resident's eyeballs peering back. Would a Category 4 be real grins?OK, the tennis court on the top of one of the Hong Kong buildings viewed from the Tram on the way up to Victoria Peak is not there in FlightSoft. Nor is the building of 1,000 A-Holes (as the locals call the building with nothing but circular windows). But the rest of Hong Kong is there. Even the Jumbo Floating Restaurants, Happy Valley Racetrack, Fish Farms etc. Awesome.Poca