Sorry guys need some help not sure where to post this.Just bought from the avsim shop theJustFlight-ConstellationProaero-catalinax-328Got the key for the connie but nothing at all for the aero-catalinax-328when I try to install it the install screen ask for a serial number and my emailaddresse which I never got the serial number for it. I can't find a support page at avsim shopsorry if I have over looked it can anbody point me to the right place.

Hi,Double check all your e-mail folders because sometimes a filter may place the mail in a different folder like Spam or Junk.

Thanks Jim thats not the problem both sales were on same recipt One keywas sent other key for the aero-catalinax-328 is just not there. 1 Constellation Professional JustFlight-ConstellationPro (Constellation Professional) @ $26.99 = $26.99 1 PBY Catalina X aero-catalinax-328 (PBY Catalina X for FSX - 320Mb) @ $28.83 = $28.83 Shipping: $0.00 Invoice Total: $55.82 Store Credit: -$0.00 TOTAL DUE: $55.82 Your Serial Numbers for JustFlight-ConstellationPro: xxxx xxxx xxxx xxxxx I removed serial number for connie this email conforms my orders of both planes but just one serial number that was for the connie I just removed it. replaced the numbers with xs