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BSOD because of Direct X

Islam
in PMDG 737NGX | 737NGXu

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I could observe that, during installation of the NGX, setup asks for authorization to install Direct X, which I always allow.

 

Currently, I am having a chronic problem with my new laptop (purchased specially for the NGX), which is a recurrent problem occurring usually during playing FSX (although not always the case). I downloaded one of the software that analyzes the memory dump files, and it shows that the faulting driver is "dxgkrnl.sys".

 

Please provide help with the following:

 

1. Are you allowing installation of Direct X during setup of the NGX? Or can we bypass this and install a more recent driver for Direct X?

 

2. Have any of you faced this problem before?

 

Thanks.

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