Real Weather (Timing out?)

For about a month now, I have been having a problem downloading real weather ... it usually quits between 65 and 85% downloaded ... just stops and nothing happens. In about 1 out of 10, I get all the way through. I am using dialup and running a speed of 38.4. Is there a timeout function on the Jepperson site, if so, is there a way around it. Also, any ideas on what could have "slowed me down?" I'm running a new Dell, max ram, etc. I do have Norton's firewall, but turning it on/off doesn't seem to matter. It looks like I'm timing out the server on the other end.Any suggestions would be helpful.Thank youDoug