A problem occurs and failure to comply

I have tried to buy a copy sir 777 from the official website of the Inc. has recorded

But the error occurred at the completion of the payment process did not show the product and opened a ticket your support center and wrote everything that happened, but unfortunately I did not see a quick response

http://support.preci...F489C066962F076

I sent and I wrote many, but to no avail fact this is a shock to me 3 days the company does not see any response