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Unable to load intialization

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Please forgive me contacting if there is a forum for FS Real Time, I am not sure if I am barking up the wrong tree. Suffice to say I am going nuts trying to uninstall FS Real Time. I made the error of trying to install the latest version without uninstalling the older version first (I will learn my lesson). I have looked everywhere to try and find Joshua Robertson's email I get an error message saying 'unable to load intialization file'...then 'FS Real Time must first be Uninstalled'. However when I try to uninstall it I get the same error message 'unable to load intialization file'Can some please help me resolve this?

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