Help required: Joshua Robertson's email FS Real Time

I made the error of trying to install the latest version of FS Real Time without uninstalling the older version first (I will learn my lesson). I have looked everywhere to try and find Joshua Robertson's email but i stumbled across your page on route. I am therefore trying to see if you could kindly help me. I get an error message saying 'unable to load intialization file'...then 'FS Real Time must first be Uninstalled'. However when I try to uninstall it I get the same error message 'unable to load intialization file'Could you please help me resolve this?I really would appreciate it.Paul