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Instructional Videos in FS9 crash

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I recently reinstalled FS 2004 (FS9), which I had not been using for three years. I went to the Learning Center where you can read up on the instrumentation and watch videos. When I start, in any section, after a few seconds watching a video, the program crashes to the desktop. Has anyone had this problem and discovered a fix? I would appreciate knowing how I can resolve this problem. Thanks to anyone who can offer a solution or suggestion I can try. kh63

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