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Invalid License Error After Update Installation Today

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I installed the new update today in X-Plane 11. I now get Invalid License error message. I  had back in 2020 when purchased followed advice to put RXP directory in C:\  root vs Programs. I see the lic files there but also not after the install todaty, there is an RXP file in Programs(386). I tried just copying them there but no joy.

I have my Flight 1 purchase certificates, order #s (530 & 430) which I can provide via private communication if needed.  Please advise how to resolve.

  • 2 weeks later...
  • Author

GOOD NEWS for anyone having License errors who purchased when the Flight1 eCommerce that services RXP used key files:

After not receiving any response from RXP,  I did more searching and found that Flight1 could update me to the new license registration system. Without dragging you through the long road I took to success, do this:

Go to this Flight1 support page -- https://www.flight1.com/view.asp?page=service

Scroll to the bottom of the page to access the support ticket system. Login with your Fligh1 username & password. If you don't have or can't remember the credential, create a new account. As long as you have your original proof of purchase certificate (should be in the RXP program folder in c:\ root ; c:\Programs; or wherever you installed) along with the license key files.

NOTE: I had my certificate but no credentials as old email was no longer usable. With new Flight 1, created support ticket with my proof certificate attached. Had a response in less 1 hour. They found my GNS 430 & 530 records, linked them to new license system and I was able to download the eCommerce installer and be up and running again following their step-by-step instructions.

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