February 20, 20251 yr Desktop PC Windows 11 version 23H2 My problems started a few months ago. My pc stopped answere suddenly (freezed totally) any buttons and needed to boot to get pc working again. This happen randomly almost every day and sometimes a one boot is eneogh and sometimes I must to boot pc 2-3 times. I wen to check The Event Viewer and I found this: Events from the Event Viewer : Faulting application name: atkexComSvc.exe, version: 1.0.0.1, time stamp: 0x64d9b84c Faulting module name: atkexComSvc.exe, version: 1.0.0.1, time stamp: 0x5d6ddf4d Exception code: 0xc0000005 Fault offset: 0x0003f292 Faulting process id: 0x375C Faulting application start time: 0x01d64dbacba43e9a Faulting application path: C:\Program Files (x86)\ASUS\AXSP\4.00.42\atkexComSvc.exe Faulting module path: C:\Program Files (x86)\ASUS\AXSP\4.02.27\atkexComSvc.exe Report Id: f75be12d-14d6-46c6-af87-9665c79c6add Faulting package full name: Faulting package-relative application ID: I used the Google search and found something but very unclear advise to my my old brain so I ask if there could be found some help again. I have Armoury Crate pre-installed but I don't know if it cause any harm in this case Thank You Rolf
February 25, 20251 yr Author Hello! The problem is mayby solved couple days ago. I found that ASUS published a new BIOS version 324. I installed it and now I haven't any screen freezed problem so far - fingers cross... Rolf
February 25, 20251 yr Author Well - I spoke too early. MSFS 2024 and about 30 min screen freezed again and only solution was reboot computer. Event Viewer shows a few atkexComSvc.exe errors. Very frustrated situation and I have no idea that about how this could be solve so any help is very welcome. MSFS 2020 worked couple days without any problem and as well any other programs that I normally use like Firefox as I read forums and news paper. Earlier those activity caused screen freezing, too. Thank You Rolf
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